Thursday, 9 February 2012
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Tax and Revenue Management: A government’s lifeblood
IT has provided the opportunities for governments to remodel the entire process of tax collection over the last decade. It is, however, a continuously evolving process and governments the world over need to constantly upgrade their tax systems to optimise their revenue workflows.
Unlocking Public Value
A recent SAP study confirmed that those organisations which adopt best practices in the areas of scope and adoption, process standardisation, technology and customer governance, do perform better, and do so as their best practice maturity increases.
Governments and Socialising
The advent of social media has seen governments hopping onto the bandwagon in a bid to further engage citizens.
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Digital Inclusion
Monitoring rural projects online in Malaysia
In Malaysia, the web portal “I Cerve U” for villages was launched concurrently by Prime Minister Datuk Seri Abdullah Ahmad Badawi with the e-merah system, which is the district profiling database.
The portal was designed for rural folks to keep tabs on the status of development within their own community, says Tan Sri Khalid Ramli, director-general of Implementation Coordination Unit. It contains a list of public infrastructure in areas such as clinics, roads and housing. Also, the portal had a directory of links to services that would be useful to the residents such as employment and study opportunities.
In 2005, an information-sharing web portal Pakistan Relief and Information Systems for Earthquakes (RISE) was launched to provide information about the 4,000 earthquake-affected in Pakistan.
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