Sunday, 12 February 2012
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Tax and Revenue Management: A government’s lifeblood
IT has provided the opportunities for governments to remodel the entire process of tax collection over the last decade. It is, however, a continuously evolving process and governments the world over need to constantly upgrade their tax systems to optimise their revenue workflows.
Unlocking Public Value
A recent SAP study confirmed that those organisations which adopt best practices in the areas of scope and adoption, process standardisation, technology and customer governance, do perform better, and do so as their best practice maturity increases.
Governments and Socialising
The advent of social media has seen governments hopping onto the bandwagon in a bid to further engage citizens.
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Central Government, E-Government
Korea's four year plan for e-govt improvement
E-government in Korea will develop so completely by 2012 that after an online notification to a village office, citizens will see their change of home address for mail services, children’s transfer to new schools and everything else taken care of automatically. Meanwhile, IT infrastructure will become even more sophisticated and the speed of Internet connections will increase ten-fold.
The Ministry of Public Administration and Security released an e-government blueprint in the presence of President Lee Myung-bak.
So far, the e-government project has focused on taking administrative business online. Over the next 4 years, the government is determined to combine information and application services online.
The government says that in the future, anybody can receive all kinds of administrative services through a single online connection whenever or wherever they want. The system will be overhauled so that anybody can file all civil applications or petitions online. There will be an e-document management centre that all government agencies can use.
There will also be an IT-based system of food distribution and tracking, allowing anybody to check the names, photos and addresses of food producers and distribution routes on the label using easy-to-carry reader devices that can be attached to mobile phones.
Out of 1700 government websites from almost 200 countries, Korea’s e-government has been voted first in the world for the third consecutive year in September 2008.
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