Sunday, 5 February 2012
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IT has provided the opportunities for governments to remodel the entire process of tax collection over the last decade. It is, however, a continuously evolving process and governments the world over need to constantly upgrade their tax systems to optimise their revenue workflows.
A recent SAP study confirmed that those organisations which adopt best practices in the areas of scope and adoption, process standardisation, technology and customer governance, do perform better, and do so as their best practice maturity increases.
The advent of social media has seen governments hopping onto the bandwagon in a bid to further engage citizens.
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Sekolah Menegah Kebangsaan (SMK) Tenom in a remote part of Sabah state boasts a wireless connection and computer-aided programmes for its students. This connection is meant to help these students keep pace with others in larger, more privileged districts in the state and across Malaysia.
Abdul Aziz Mohamed Zain Headmaster of SMK Tenom says having ICT in place has promoted excellence in teaching and enhanced students’ learning. “Students are excited about using computers in their lessons. Interest in learning and computer skills has improved.”
Under the 9th Malaysia Plan, the Education Ministry has allocated US$6.3 million for the replacement of ICT equipment and infrastructure.
Recently, the internet service speed has been upgraded by the ministry from 2MB to 4MB and this infrastructure is shared by primary and boarding school students. Currently, there are 80 personal computers located in the computer labs, a kiosk, offices and classrooms. On average, one personal computer is allocated to every 13 students.
Other than using ICT in school subjects, students are exposed to applications such as Microsoft Word, Excel, Flash and downloadable online software.
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