Thursday, 9 February 2012
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Tax and Revenue Management: A government’s lifeblood
IT has provided the opportunities for governments to remodel the entire process of tax collection over the last decade. It is, however, a continuously evolving process and governments the world over need to constantly upgrade their tax systems to optimise their revenue workflows.
Unlocking Public Value
A recent SAP study confirmed that those organisations which adopt best practices in the areas of scope and adoption, process standardisation, technology and customer governance, do perform better, and do so as their best practice maturity increases.
Governments and Socialising
The advent of social media has seen governments hopping onto the bandwagon in a bid to further engage citizens.
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Government Data Management, Technology
Marrying content management and compliance
Records management vendor Fuji Xerox and IT management software vendor CA are partnering in Singapore to provide an integrated Enterprise Content Management (ECM) and Identity and Access Management (IAM) solution – and the country’s public sector is squarely in their sights.
Noting the maturity of the Singapore public sector’s approach to information handling, Paul Yam, Business Manager Document Solutions Group, with Fuji Xerox, explained that the partnership with CA brought together best-of-breed tools to enable government agencies to meet the rising standards of information governance.
“There have been many recent reports around the world about government information breaches,” Yam continued. “Access rights are a key part of any effort to maintain the security of their sensitive information.”
Also present at the briefing was CA’s Gavin Selkirk, GM for Asia Pacific & Japan. The company has gone through a dramatic change in the way it engages with customers in the region, shifting almost entirely to a partner-driven strategy – so for him, this announcement was particularly important.
“This fits in with our strategy of working with best-in-class partners,” Selkirk explained. “There really is a great fit here with CA’s core expertise in enterprise IT management, as well as the opportunity in the marketplace. Fuji Xerox is particularly strong in the public sector here in Singapore, and CA is very committed to the public sector in the region as well.”
The announcement covers three joint solutions, which are expected to be rolled-out across the region. The first of these enables organisations to centralise control and distributed enforcement of role-based access to server resources – on UNIX, Linux, Windows and virtualised platforms. The second solution provides centralised web-access control via user authentication and a single sign-on feature, together with policy-based authorisation. The third offers automated identity management for creation, modification and deactivation of accounts.
Selkirk concluded by saying that government information workers already had their hands full with increasing amounts of citizen-generated information, and that this was only going to increase in volume – therefore a solution which made identity management and access of enterprise content easier to manage would free up valuable staff resources, and reduce enterprise risk at the same time.
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