Sunday, 5 February 2012
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Tax and Revenue Management: A government’s lifeblood
IT has provided the opportunities for governments to remodel the entire process of tax collection over the last decade. It is, however, a continuously evolving process and governments the world over need to constantly upgrade their tax systems to optimise their revenue workflows.
Unlocking Public Value
A recent SAP study confirmed that those organisations which adopt best practices in the areas of scope and adoption, process standardisation, technology and customer governance, do perform better, and do so as their best practice maturity increases.
Governments and Socialising
The advent of social media has seen governments hopping onto the bandwagon in a bid to further engage citizens.
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E-Government, Policy
Bahrain hires e-government measurement firm
Bahrain’s eGovernment Authority has signed an agreement with Nielsen Company, a provider of market information and indices, to assess public satisfaction with electronic services in the kingdom.
The company will conduct surveys and studies to create a Customer Satisfaction Index and Government Transformation Index designed to measure the effectiveness of e-government programmes.
The agreement was signed on behalf of the Government Authority by its Chief Executive Mohammed Al Qaed.
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