Sunday, 5 February 2012
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IT has provided the opportunities for governments to remodel the entire process of tax collection over the last decade. It is, however, a continuously evolving process and governments the world over need to constantly upgrade their tax systems to optimise their revenue workflows.
A recent SAP study confirmed that those organisations which adopt best practices in the areas of scope and adoption, process standardisation, technology and customer governance, do perform better, and do so as their best practice maturity increases.
The advent of social media has seen governments hopping onto the bandwagon in a bid to further engage citizens.
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Residents of the US state of Utah have been given access to iPhone applications developed by a state government for the first time.
Utah.Gov, the official Web site of the state of Utah, has announced the release of the two free iPhone applications available through the iTunes App Store – Utah.Gov and Utah Professional License Lookup.
Utah.Gov claims that the free apps provide a quick reference to locate state agencies, services and current news for the state of Utah, as well as a convenient and free search utility to verify the status of individuals with a state-regulated occupation or profession.
As revealed by Utah.Gov in an official report, the applications allow users to take advantage of the iPhone and iPod touch interface for easy searching for or browsing over 1,000 award-winning Citizen, Business, and Government-to-Government services, quickly finding agencies by keyword search. The Utah.Gov application makes it easy to locate more than 1,000 online government services through a simple search interface or through topical browsing, the report outlines.
The Utah.Gov Web site is said to host nearly 2.5 million visitors each month, making the new iPhone application “a gateway” for citizens to interact with the government.
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