Sunday, 12 February 2012
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IT has provided the opportunities for governments to remodel the entire process of tax collection over the last decade. It is, however, a continuously evolving process and governments the world over need to constantly upgrade their tax systems to optimise their revenue workflows.
A recent SAP study confirmed that those organisations which adopt best practices in the areas of scope and adoption, process standardisation, technology and customer governance, do perform better, and do so as their best practice maturity increases.
The advent of social media has seen governments hopping onto the bandwagon in a bid to further engage citizens.
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All of China’s government administrations at central, provincial and municipal levels have all now set up official websites, Yang Xueshan, vice minister of Industry and Information Technology Ministry at the China E-government Forum has said.
More than 90 percent of county-level governments and even many towns and villages have established portal websites, Yang added.
He said the Decree of Government Information Openness, which went into practice formally on May 1 last year, had greatly promoted China’s government information sharing process.
“With this across-nation e-government system being built, it can be a good channel between government and the public,” said Wei Liqun, senior official at China National School of Administration.
These web sites post government news, notices and documents. Some even has started an online application and approval service for licenses, to better help small businesses set up.
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