Sunday, 12 February 2012
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IT has provided the opportunities for governments to remodel the entire process of tax collection over the last decade. It is, however, a continuously evolving process and governments the world over need to constantly upgrade their tax systems to optimise their revenue workflows.
A recent SAP study confirmed that those organisations which adopt best practices in the areas of scope and adoption, process standardisation, technology and customer governance, do perform better, and do so as their best practice maturity increases.
The advent of social media has seen governments hopping onto the bandwagon in a bid to further engage citizens.
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Governments are expected to buck an industry-wide trend for diverting spend away from green IT projects due to the global economic downturn, according to IT analyst Gartner.
Despite a recent study which found that many IT practitioners in the private sector now see green initiatives as less important to them than before the recession, government is one sector that is likely to increase the priority of green IT.
Telecommunications, wholesale, manufacturing, financial services, transport and healthcare were the sectors identified as most likely to de-prioritise green IT, while government, utilities and energy will increase its priority.
Education was one sector that would “maintain priority”, predicted Gartner.
“As the realities of a low-carbon economy emerge during the next five years, we expect to see more polarisation within and across industry sectors,” said Simon Mingay, research VP, Gartner.
“Healthcare, insurance, wholesale distributors and government have a significant number of organisations that consider climate change to be neither risk nor opportunity. The IT professionals see this as business as usual.”
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