Thursday, 9 February 2012
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IT has provided the opportunities for governments to remodel the entire process of tax collection over the last decade. It is, however, a continuously evolving process and governments the world over need to constantly upgrade their tax systems to optimise their revenue workflows.
A recent SAP study confirmed that those organisations which adopt best practices in the areas of scope and adoption, process standardisation, technology and customer governance, do perform better, and do so as their best practice maturity increases.
The advent of social media has seen governments hopping onto the bandwagon in a bid to further engage citizens.
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The creation of an e-government in Russia will rid people of bureaucratic procedures, Minister of Mass Communications Igor Shchegolev has said.
“An e-government will rid our citizens of the need to visit different offices,” he said.
The strategy for the development of information society up to 2015 was adopted in 2008. It determines strategic goals and the main guidelines for governmental authorities in the development of information society in Russia.
The presidential council on the development of information society met in February to adopt decisions aimed at implementing this strategy. It set up a working group and ordered the creation of a council of chief designers.
“Information resources of ministries and agencies are rarely compatible with each other. Some resources do not even provide for inter-agency information exchanges,” Shchegolev said.
“Having analysed the structure of projects planned for this and subsequent years we can say that most of them seek to create internal departmental systems and ensure primary automation,” he added.
“About 30 percent of departmental budgets are invested in the integration of systems with similar functions,” the minister said.
The main task during the crisis is to optimise all funds in order to use them more rationally and implement a unified technological policy, he said.
“We know that some departments create several systems with similar functions. As a result, more funds are spent,” Shchegolev regretted.
He believes that the council of chief designers will be able to propose effective solutions for building an e-government.
Medvedev has set up a new committee to address the problem, titled the Presidential Council for the Development of the Information Society in Russia. “I certainly hope it gets somewhere - for one thing, I can’t think of a surer way to stifle corruption than to increase the number of rules-based computer interactions between citizens and government,” he said.
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