Sunday, 12 February 2012
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Tax and Revenue Management: A government’s lifeblood
IT has provided the opportunities for governments to remodel the entire process of tax collection over the last decade. It is, however, a continuously evolving process and governments the world over need to constantly upgrade their tax systems to optimise their revenue workflows.
Unlocking Public Value
A recent SAP study confirmed that those organisations which adopt best practices in the areas of scope and adoption, process standardisation, technology and customer governance, do perform better, and do so as their best practice maturity increases.
Governments and Socialising
The advent of social media has seen governments hopping onto the bandwagon in a bid to further engage citizens.
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Digital Inclusion
India pushes to close rural digital divide
The government of India has plans to make IT accessible to the masses in remote villages.
The Ministry of Communication and IT has set up 10,000 common service centre (CSC) throughout the country as part of its commitment to introduce e-governance on a massive scale.
Each CSC offers web-enabled services such as application forms, certificates, and utility payments for electricity, telephone, and water.
It is hoped that mobile connectivity will improve government service delivery in rural areas. Of the 131 million new mobile connections made last year, 50 per cent were from rural India.
According to Sachin Pilot, Minister of Communication and IT, mobile connections are expected to double to 800 million, with majority of growth from remote places.
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