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Central Government, Connected Government, Green Government, Policy

South Korea to launch smart offices

South Korea’s civil servants will be able to work in smart working centres in their own neighbourhood instead of commuting to their offices, according to Dr Kim Seang-Tae, President of the National Information Agency (NIA).

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Dr Kim made the above announcements at the Government Information Forum Hong Kong. Organised by FutureGov last week at Hong Kong’s Grand Hyatt Hotel, the event attracted more than 170 government officials to discuss how to better manage information resources and improve service delivery.

Green IT has been high on the South Korean government’s agenda. The government has made huge advances in building and deploying IT infrastructure. However, the actual usage of IT for telecommuting is very low - less than one per cent, according to Dr Kim.

“When it comes to using IT for green growth, our past record is poor indeed,” he says.

He cautions that a proper environment for remote working must be created.

“Green offices can be set up to enable telecommuting environment,” Dr Kim says, adding that telecommuting technologies such as video-conferencing systems need to be developed and deployed, in addition to the network infrastructure already in place.

Green offices, or smart work centres, will allow civil servants to work in one of the offices in their neighbourhood instead of commuting to their agency which might be far away. The offices will host civil servants from different ministries and agencies working under the same roof.

Basic services include tangible group teleconferencing, a personal video service, a personal secretary service, office machines & IT services, and a personal business space. The security issue will be taken care of by physical security at the centre as well as the government VPN.

Professional services including e-documents & ‘virtual agencies’ plus public services such as kids care, parking and bicycle rental will also be provided.

Dr Kim says Korea’s e-government integrated network and solid communications infrastructure will allow this to happen.

The government also has plans to dramatically reduce its paper consumption, which is around 8 million tonnes per year and increasing by 20 per cent annually.

By applying IT to government agencies, Dr Kim says he wants to create a ‘green administration’.

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January 2012

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