Sunday, 5 February 2012
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Tax and Revenue Management: A government’s lifeblood
IT has provided the opportunities for governments to remodel the entire process of tax collection over the last decade. It is, however, a continuously evolving process and governments the world over need to constantly upgrade their tax systems to optimise their revenue workflows.
Unlocking Public Value
A recent SAP study confirmed that those organisations which adopt best practices in the areas of scope and adoption, process standardisation, technology and customer governance, do perform better, and do so as their best practice maturity increases.
Governments and Socialising
The advent of social media has seen governments hopping onto the bandwagon in a bid to further engage citizens.
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Healthcare IT
Aussie hospital group consolidates clinical systems
Mater Health Services, based out of the Australian State of Queensland, has integrated its disparate clinical information systems to form a single Electronic Patient Record across its seven hospitals.
This was achieved through the roll out of an integration and development platform which links more than 95 clinical systems.
Overall, 1.4 million patients, 10 million pathology results and 12.5 million events are captured within the hospitals’ information systems.
The care provider expects cost savings as staff members no longer have to spend time transporting charts around hospitals. And combing information from different applications has been made easy.
Cross-referencing appointments against pathology, for example, avoids clinicians wasting time searching for test results. Andy Richards, Integration Specialist for Mater Health Services explained that the task would previously take 15 minutes during every appointment.
According to Richards, the platform also enabled the hospital to continue its ‘best-of-breed’ approach for clinical applications.
HL7 clinical information sharing standard is used where possible and Ensemble, as the integration platform is called, will use its built-in adaptors where it is not.
All HL7 messages generated by clinical applications are now captured and stored permanently in a structured database.
“Now, not only do we have resilience with HL7 messages — we can store, forward and replay messages, for example — we only have to worry about interfacing to one system at a time,” said Richards. “A single system can be added or removed, and only one interface needs to be configured. Perhaps the best part of this integration strategy is that we’re vendor independent, scalable and flexible.”
Mal Thatcher, Mater’s Chief Information Officer said that Ensemble’s hub and spoke approach is much more efficient and timely to implement than previously disparate interfaces.
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