Thursday, 9 February 2012
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IT has provided the opportunities for governments to remodel the entire process of tax collection over the last decade. It is, however, a continuously evolving process and governments the world over need to constantly upgrade their tax systems to optimise their revenue workflows.
A recent SAP study confirmed that those organisations which adopt best practices in the areas of scope and adoption, process standardisation, technology and customer governance, do perform better, and do so as their best practice maturity increases.
The advent of social media has seen governments hopping onto the bandwagon in a bid to further engage citizens.
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All information communications and technology products and services will be centrally procured by the end of this financial year, the Australian government has announced.
According to Lindsay Tanner, Minister for Finance and Deregulation, each agency currently makes its own ICT purchases. However, “recent scoping studies have shown that greater coordination in the purchasing of these goods and services has the potential to achieve significant savings and efficiencies,” said Tanner.
The government estimated a five to 15 per cent cost reduction per year could be retained by each agency, Tim Naughtin from the Office of Lindsay Tanner told FutureGov.
In the first half of 2010, the government will start off with the centralised purchase of desktop computing equipment, telecommunications invoice reconciliation services and internet-based network connections.
“We identified opportunities for savings through aggregating and standardising agencies’ desktop computing requirements. Their requirements will be aggregated centrally on a regular basis. And a panel of hardware suppliers will be established,” Naughtin added.
In the next financial year 2010/2011, the government has plans for a government-wide contract for telecommunication management services and devices, such as mobile phone handsets.
In the meantime, any agency with immediate requirements to purchase desktop computing equipment can piggyback the Department of Defence’s request for tender which was recently announced.
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