Sunday, 5 February 2012
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IT has provided the opportunities for governments to remodel the entire process of tax collection over the last decade. It is, however, a continuously evolving process and governments the world over need to constantly upgrade their tax systems to optimise their revenue workflows.
A recent SAP study confirmed that those organisations which adopt best practices in the areas of scope and adoption, process standardisation, technology and customer governance, do perform better, and do so as their best practice maturity increases.
The advent of social media has seen governments hopping onto the bandwagon in a bid to further engage citizens.
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Hong Kong Observatory, the meteorological services of the city frequently affected by adverse weather conditions, has launched a new YouTube channel, called HKO@YouTube (www.youtube.com/hkweather).
According to HKO’s plan, a short video clip will be uploaded each week to ‘explain weather systems that affected Hong Kong and provide practical meteorological knowledge for the public’, Janet Kwok, HKO’s Scientific Officer (Service Delivery), told FutureGov.
However, critical information, such as adverse weather condition warnings and announcements, will not be dissimilated through this channel, Kwok stresses. The reason is that the web site is hosted by an external organisation, and thus cannot be relied upon for conveying critical information.
Hong Kong Observatory decides whether the city should shut down, during typhoons and severe rainstorms, a decision which has great impact on the economy of this busy metropolis.
At present, the weather information is convened to the public via HKO’s weather web site, government and private partners, as well as SMS text messages in certain scenarios. A link to the YouTube channel has been put up on the home page of the HKO web site, which, as the most popular government web site in the territory, once recorded 15 million visits per day, in a city of seven million residents.
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1 Comments
On 28 December 2009 promise wrote:
this is good