RESOURCE CENTRE

Tax and Revenue Management: A government’s lifeblood

IT has provided the opportunities for governments to remodel the entire process of tax collection over the last decade. It is, however, a continuously evolving process and governments the world over need to constantly upgrade their tax systems to optimise their revenue workflows.

Unlocking Public Value

A recent SAP study confirmed that those organisations which adopt best practices in the areas of scope and adoption, process standardisation, technology and customer governance, do perform better, and do so as their best practice maturity increases.

Governments and Socialising

The advent of social media has seen governments hopping onto the bandwagon in a bid to further engage citizens.

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E-Government, Technology

E-government solutions for connected nations

ST Electronics is Singapore’s largest ICT (Information Communication Technology) systems company and one of Asia’s leaders in e-Government solutions, developing and customising ICT, electronics systems and infrastructure for governments around the world.

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Our holistic and cost-effective solutions for public administration, education, transportation and public safety applications fulfil the public’s need for streamlined and automated processes, improving internal systems and enhancing information flow between governments and their citizens.

ST Electronics’ i-Transport solution (iTS), implemented in Singapore, is a large-scale and advanced Traffic Management System that unifies the management of various systems including traffic surveillance and control, tunnel and highway monitoring and advisory system, etc. Such solutions have also been implemented in China and Saudi Arabia.

As a premier rail electronics provider, we are one of the very few in the world with a full suite of rail electronics solutions that include command, control and communications, automatic fare collection and platform screen doors which solutions are widely used in Singapore, China, the Philippines, the Middle East, Taiwan, Thailand and Turkey.

Our telematics solutions integrate telecommunications, sensors, computing and intelligent software. We provide Fleet Management Solutions to more than 30,000 vehicles and vessels worldwide. This includes fleets of the Taiwan Taxi Company, Sharjah Public Transport Corporation in Sharjah, United Arab Emirates (UAE) and the world’s biggest taxi fleet owner, ComfortDelGro in Singapore.

An expert in the area of design and implementing mission critical Command, Control & Intelligence systems and Homeland Security solutions, ST Electronics’ mission critical system is being used by the Hong Kong Fire Services in mobilising and managing fire engines, ambulances and resources to handle incidents.

Our eSCM solutions manage logistic needs effectively and in a timely manner by streamlining workflow, coordinating supply chain operations and improving decision making processes. Our Managed Services include ICT, finance, human resource, welfare, education/career transition and administration services, which serves more than 350,000 Singaporeans today.

In the area of e-Government solutions, ST Electronics has connected the 24 islands of Maldives through satellite links, bringing the government closer to achieving its vision of a networked and interconnected nation. It has also delivered secure and accessible services for the Botswana Government – a Pay-As-You-Earn and Other Withholding Taxes Systems, a Crime and Criminal Recording Systems and a National Integrated Geosciences Information System.

In the area of education, ST Electronics equipped over 1,100 school multimedia labs in Kazakhstan. It also equipped Temasek Polytechnic with a campus-wide wireless network infrastructure and will upgrade the network infrastructure for 60 schools under the Ministry of Education (MOE). It is also providing solutions for two of the five schools under the Infocomm Development Authority and the MOE’s landmark Future Schools project.

ST Electronics Service Transformation™ methodology promises customer satisfaction, operational efficiency and total security to its users.

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January 2012

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