Sunday, 5 February 2012
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Tax and Revenue Management: A government’s lifeblood
IT has provided the opportunities for governments to remodel the entire process of tax collection over the last decade. It is, however, a continuously evolving process and governments the world over need to constantly upgrade their tax systems to optimise their revenue workflows.
Unlocking Public Value
A recent SAP study confirmed that those organisations which adopt best practices in the areas of scope and adoption, process standardisation, technology and customer governance, do perform better, and do so as their best practice maturity increases.
Governments and Socialising
The advent of social media has seen governments hopping onto the bandwagon in a bid to further engage citizens.
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Central Government, Citizen Engagement, E-Government, Policy
Singapore govt to respond to citizens via web
Government officials in Singapore will soon respond directly to comments on an internet discussion board.
Dr Amy Khor, chairman of Reach, the Government’s official feedback arm, said she was holding talks with various ministries to join the discussion on Reach’s web site.
“Recognising that the whole process of engagement and consultation is as important as the outcome itself, Reach will continue to work with government agencies to act on and respond to feedback in a timely manner and keep contributors abreast of the status of their feedback,” she said.
“Towards this end, government agencies, could, where it is useful, respond to feedback on our discussion forums,” she added.
Minister of Community Development, Youth and Sports Vivian Balakrishnan had given Dr Khor the task of addressing Reach-related questions in the debate on the Ministry’s budget.
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