Thursday, 9 February 2012
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Tax and Revenue Management: A government’s lifeblood
IT has provided the opportunities for governments to remodel the entire process of tax collection over the last decade. It is, however, a continuously evolving process and governments the world over need to constantly upgrade their tax systems to optimise their revenue workflows.
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A recent SAP study confirmed that those organisations which adopt best practices in the areas of scope and adoption, process standardisation, technology and customer governance, do perform better, and do so as their best practice maturity increases.
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The advent of social media has seen governments hopping onto the bandwagon in a bid to further engage citizens.
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Central Government, Citizen Engagement, Policy
Singapore to engage new media at general elections
Singapore’s government has signalled its intention to embrace new media at the next general election.
More programmes are planned to engage citizens online through social networking channel Facebook and the citizen feedback arm, Reach.
Prime Minister Lee Hsien Loong pointed at US President Barack Obama as an example of a team that used online not only for campaigning, but to collaborate, organise and raise funds.
“We’re still learning. It’s not easy to make this transition [to new media]. It’s like going from sea to land or vice versa, you’re changing your medium and you need to get comfortable with it. But we’re working hard at it.”
Mr Lee noted that there will always be a role for traditional media “to present trusted, unbiased and informed opinions, even if some may feel that the information generated by traditional media is rather tame compared to what’s online.”
Singapore’s general elections are scheduled to take place before 2012.
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