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Tax and Revenue Management: A government’s lifeblood

IT has provided the opportunities for governments to remodel the entire process of tax collection over the last decade. It is, however, a continuously evolving process and governments the world over need to constantly upgrade their tax systems to optimise their revenue workflows.

Unlocking Public Value

A recent SAP study confirmed that those organisations which adopt best practices in the areas of scope and adoption, process standardisation, technology and customer governance, do perform better, and do so as their best practice maturity increases.

Governments and Socialising

The advent of social media has seen governments hopping onto the bandwagon in a bid to further engage citizens.

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E-Government, Local Government

Tamil Nadu—best e-governed state in India

According to a national e-governance survey, Tamil Nadu and Andhra Pradesh have emerged among the top five e-governed states in India in 2008-09.

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Tamil Nadu and Andhra Pradesh have climbed three spots over their last year’s ranking to emerge as the first and fifth respectively as per the survey conducted for the year 2008-09.

The results of the study are based on a two-level survey that assesses every state’s IT vision, implementation plan and ease of use of services. It also takes into consideration IT allocation for new projects in 2007-08, implementation of new projects and user satisfaction among 3,150 citizens and businesses.

Himachal Pradesh, Delhi and Haryana have secured the second third and forth positions. Delhi has slipped two ranks from No 1 last year and Himachal Pradesh and Haryana have climbed up 5 and 14 places, respectively.

India’s states are lining up ambitious e-governance projects for taking governance to citizens’ doorstep; e-governance has now become a top priority for the government.

The Union Budget for 2008-09 increased the allocation to the department of Information Technology to Rs 1,680 crore (US$347 million), an increase of nearly 12 per cent over the previous year.

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