Thursday, 9 February 2012
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IT has provided the opportunities for governments to remodel the entire process of tax collection over the last decade. It is, however, a continuously evolving process and governments the world over need to constantly upgrade their tax systems to optimise their revenue workflows.
A recent SAP study confirmed that those organisations which adopt best practices in the areas of scope and adoption, process standardisation, technology and customer governance, do perform better, and do so as their best practice maturity increases.
The advent of social media has seen governments hopping onto the bandwagon in a bid to further engage citizens.
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The government of India is set to help the African Kingdom of Lesotho set up a statewide e-network to facilitate services such as tele-education, tele-medicine and net connectivity for video conferencing among the heads of state.
Part of the project valued at Rs 542.9 crore (US$112.6 million) aims to provide tele-medicine services to the people of Lesotho from Indian medical specialists.
Lesotho becomes the 36th country in Africa to have signed an e-governance agreement with India. India’s Telecommunications Consultants India Ltd (TCIL) has been designated as the implementing agency for the project.
TCIL will be responsible for designing the network, and procuring and installing the equipment. They will also provide operations and management services for five years after commissioning the network.
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