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Central Government

Vietnam government officials not keen on email

By Alice Kok | 24 July 2009

More than half of government officials in Vietnam at all levels have been provided with email addresses for work, but 19 per cent of them have never used it, a senior official of the Ministry of Information and Communications (MoIC) has admitted.

Speaking at a national seminar on e-government in Ho Chi Minh City, the MoIC’s Information Technology Application Department’s Chief Pham Van Hai said that at ministerial agencies, 80 per cent of employees were supplied with email but 33 per cent of them had not been used.

According to Hai, to promote IT application in government bodies, the IT application programme must be combined with administrative reforms; relations between government agencies and IT service providers must be strengthened; forms of information technology must be diversified; and IT training and research of international experience in applying IT at government agencies must be conducted.

The official emphasised that the most important factors are coordination between agencies, improving the quality of human resources and changing the habits of government employees at work.

Hai also presented some solutions to improve IT application at government agencies and introduced information technologies that will be applied at government offices in the near future.

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