Thursday, 9 February 2012
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Tax and Revenue Management: A government’s lifeblood
IT has provided the opportunities for governments to remodel the entire process of tax collection over the last decade. It is, however, a continuously evolving process and governments the world over need to constantly upgrade their tax systems to optimise their revenue workflows.
Unlocking Public Value
A recent SAP study confirmed that those organisations which adopt best practices in the areas of scope and adoption, process standardisation, technology and customer governance, do perform better, and do so as their best practice maturity increases.
Governments and Socialising
The advent of social media has seen governments hopping onto the bandwagon in a bid to further engage citizens.
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Central Government, Connected Government
Vietnam government officials not keen on email
More than half of government officials in Vietnam at all levels have been provided with email addresses for work, but 19 per cent of them have never used it, a senior official of the Ministry of Information and Communications (MoIC) has admitted.
Speaking at a national seminar on e-government in Ho Chi Minh City, the MoIC’s Information Technology Application Department’s Chief Pham Van Hai said that at ministerial agencies, 80 per cent of employees were supplied with email but 33 per cent of them had not been used.
According to Hai, to promote IT application in government bodies, the IT application programme must be combined with administrative reforms; relations between government agencies and IT service providers must be strengthened; forms of information technology must be diversified; and IT training and research of international experience in applying IT at government agencies must be conducted.
The official emphasised that the most important factors are coordination between agencies, improving the quality of human resources and changing the habits of government employees at work.
Hai also presented some solutions to improve IT application at government agencies and introduced information technologies that will be applied at government offices in the near future.
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