Thursday, 9 February 2012
About | Contact Us | Careers | Feed
RESOURCE CENTRE
Tax and Revenue Management: A government’s lifeblood
IT has provided the opportunities for governments to remodel the entire process of tax collection over the last decade. It is, however, a continuously evolving process and governments the world over need to constantly upgrade their tax systems to optimise their revenue workflows.
Unlocking Public Value
A recent SAP study confirmed that those organisations which adopt best practices in the areas of scope and adoption, process standardisation, technology and customer governance, do perform better, and do so as their best practice maturity increases.
Governments and Socialising
The advent of social media has seen governments hopping onto the bandwagon in a bid to further engage citizens.
Advertisement
Follow us on Twitter 
| Join us on 
Central Government, Citizen Engagement, Policy
UK govt launches Twitter guide for civil servants
The UK government is developing a strategy for civil servants to use the microblogging service Twitter in the hope of giving government an “informal, human voice” with which to communicate with the public.
Neil Williams, Head of Corporate Digital Channels at Department for Business, Innovation and Skills (BIS) has written a guide advising that departmental tweets should be frequent, timely and credible.
He suggests using exclusive content such as “insights from ministers” and “updates on their movements” in a light or “human” style.
Williams, who posted the guide on the Cabinet Office’s digital engagement blog, said the tone of departmental tweets must be different to what is normally published in press releases and RSS feeds.
In terms of time and resources, the guide recommends sending two to 10 tweets every working day, with at least 30 minutes between each. “This should require less than an hour a day of working time, plus one day every three months for evaluating the output” it said.
Downing Street, the Foreign Office and the Communities and Local Government department are among 19 central government departments to have official Twitter feeds and the recent Digital Britain, into the future of creative industries, had its own feed run by a team at the Department for Culture, Media and Sport.
Rate this article
Add your comment
Most highly rated
Better learning with web 2.0 and virtual worlds
In a visit to Ngee Ann Secondary School yesterday (22 July), FutureGov found students deeply ...
Students take a green stance with social media
Ngee Ann Secondary School’s students are on a bid to “change the world” with ...
Will Facebook profiles replace govt web sites?
It’s all the rage for ministries and agencies to have a Facebook pages these ...