Sunday, 5 February 2012
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IT has provided the opportunities for governments to remodel the entire process of tax collection over the last decade. It is, however, a continuously evolving process and governments the world over need to constantly upgrade their tax systems to optimise their revenue workflows.
A recent SAP study confirmed that those organisations which adopt best practices in the areas of scope and adoption, process standardisation, technology and customer governance, do perform better, and do so as their best practice maturity increases.
The advent of social media has seen governments hopping onto the bandwagon in a bid to further engage citizens.
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Qatar has launched a project to interlink government agencies over a secure communications platform. The idea is to improve data sharing in government and enhance security for e-services.
The initiative, called the Government Network, hopes to standardise connectivity between government agencies, enable them to use higher bandwidths, and to select the service levels they use for various programs and initiatives.
By providing a single connection to each government agency, the network - which is the brainchild of the Supreme Council of Information and Communication Technology (ictQATAR) - hopes to reduce multiple connection costs. Currently, a general Government Network catalogue of services is being developed for agencies to review and determine their requirements.
Some of the primary sectors that may benefit from the Government Network are health and education. Hospitals could see information being sent much faster from doctor to doctor through the network, so time can be saved when treating patients - while maintaining patient confidentiality. Schools may be better connected to each other and to parents through the Network.
Additionally, many of the e-government services currently available through Hukoomi (Qatar’s online government portal) and other government websites will be hosted on a common network infrastructure, allowing for a more responsive and cohesive online government.
“The Government Network is a major step in improving the data communications across the government sector and making Qatar a networked nation. Not only will the government be able to work more efficiently with this network in place, but it will also allow the government to better serve its customers - the people who live and work in Qatar each day,” said Hassan Al-Sayed, Executive Director of Government Information Management Office (GIMO) at ictQATAR.
The project is expected to kick-off in June 2009.
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