Sunday, 12 February 2012
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IT has provided the opportunities for governments to remodel the entire process of tax collection over the last decade. It is, however, a continuously evolving process and governments the world over need to constantly upgrade their tax systems to optimise their revenue workflows.
A recent SAP study confirmed that those organisations which adopt best practices in the areas of scope and adoption, process standardisation, technology and customer governance, do perform better, and do so as their best practice maturity increases.
The advent of social media has seen governments hopping onto the bandwagon in a bid to further engage citizens.
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The Western Australian Department of Health is looking to upgrade its patient management system as part of the state’s eHealth reform program.
The department has decided to adopt iSOFT’s Patient Manager (i.PM) hospital information system to date in the hope of providing a flexible, cost-effective and fully integrated patient health record system across multiple hospitals.
The i.PM will be installed alongside existing complementary eHealth solutions, including the i.Clinical Manager and the i.Pharmacy, at 13 sites including Sir Charles Gairdner, Royal Perth Fremantle and Princess Margaret hospitals.
Some 6,000 users will be able to access the system across the full range of administrative services from patient registration and referral, through waiting list management and bookings to inpatient attendances and outpatient scheduling.
Western Australia is set to become the nation’s first state to run iSOFT’s entire iSeries suite of solutions. There is also a possibility of the health department implementing the upgrade across as many as 68 rural sites.
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