Sunday, 12 February 2012
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Tax and Revenue Management: A government’s lifeblood
IT has provided the opportunities for governments to remodel the entire process of tax collection over the last decade. It is, however, a continuously evolving process and governments the world over need to constantly upgrade their tax systems to optimise their revenue workflows.
Unlocking Public Value
A recent SAP study confirmed that those organisations which adopt best practices in the areas of scope and adoption, process standardisation, technology and customer governance, do perform better, and do so as their best practice maturity increases.
Governments and Socialising
The advent of social media has seen governments hopping onto the bandwagon in a bid to further engage citizens.
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Connected Government, Local Government
New South Wales undergoes radical govt restructure
The government of New South Wales (NSW) government has announced its biggest structural reform in more than 30 years, merging 160 agencies into 13 super departments.
The new integrated structure will improve collaboration between agencies and enable government to deliver better services for its citizens as a result, said the Australian state’s Premier Nathan Rees.
Through the integration of back office services and the reduction of overlap between agencies, Rees believes that savings will be made, particularly in information technology (IT).
“The government can gain the benefits of synergy by consolidating and reducing the number of data centres. By streamlining its IT procurement processes and leveraging on its buying power, NSW can enjoy economies of scale,” commented Andrew Milroy, ICT Director, Frost & Sullivan.
The most significant reform is the creation of the NSW Transport and Infrastructure super-agency, which will be responsible for all transport and roads coordination, and policy and planning functions. The super-agency takes charge of more than ten per cent of the state’s budget.
This year, NSW government is investing more than A$3.5 billion (US$2.8 billion) on transport infrastructure.
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