Sunday, 5 February 2012
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Tax and Revenue Management: A government’s lifeblood
IT has provided the opportunities for governments to remodel the entire process of tax collection over the last decade. It is, however, a continuously evolving process and governments the world over need to constantly upgrade their tax systems to optimise their revenue workflows.
Unlocking Public Value
A recent SAP study confirmed that those organisations which adopt best practices in the areas of scope and adoption, process standardisation, technology and customer governance, do perform better, and do so as their best practice maturity increases.
Governments and Socialising
The advent of social media has seen governments hopping onto the bandwagon in a bid to further engage citizens.
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Central Government, Citizen Engagement, E-Government
Chinese anti-corruption website deluged
A web site launched by the Chinese government to enable citizens to blow the whistle on corrupt officials has crashed due to heavy site traffic.
The site (12309.gov.cn), which was set up for Chinese citizens to inform central government about local-level corruption, has received more than the 1000 complaints it was designed to cope with at any one time.
Expected complaints have included reports of bribery, dereliction of duty, unlawful detention, unlawful searches and the illegal coercion of suspects. The support telephone number - 12309 - which was also launched last week (June 23 2009), is still operational.
China’s central government set up a similar number 12388 in 2008, with a web site (www.12388.gov.cn) allowing people to file reports online. It generated 20,000 reports of official abuse last year.
China ranked 72nd in Transparency International’s 2008 table of the world’s least corrupt countries. It ranked 14th for countries in Asia Pacific.
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