The Power of Now in Government

Saturday, 11 February 2012

RESOURCE CENTRE

Tax and Revenue Management: A government’s lifeblood

IT has provided the opportunities for governments to remodel the entire process of tax collection over the last decade. It is, however, a continuously evolving process and governments the world over need to constantly upgrade their tax systems to optimise their revenue workflows.

Unlocking Public Value

A recent SAP study confirmed that those organisations which adopt best practices in the areas of scope and adoption, process standardisation, technology and customer governance, do perform better, and do so as their best practice maturity increases.

Governments and Socialising

The advent of social media has seen governments hopping onto the bandwagon in a bid to further engage citizens.

E-Government, Technology

12 March 2009

Today it is more critical than ever for government agencies to leverage existing assets, collect and analyse information from a variety of sources and redistribute it as quickly as possible to other organisations that need it, and provide citizens with convenient access to information and services.

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SPOTLIGHT

TIBCO helps government organisations achieve these goals with software that is proven in the most complex government environments to streamline processes, improve service to citizens, optimise information sharing, and provide real-time visibility into events that affect security or the effectiveness of government operations and services. “My mission was to find the most reliable, robust product around. TIBCO gave us a fault-tolerant knowledge-based system, and it can be easily scaled to an unlimited number of processes.” - Georgia Department of Transportation.

“Every day, patients walk into our approximately 50 clinics with documents relating to diagnosis or general treatment. Our TIBCO-based Document Imaging Management System now makes it possible for us to prioritise that information and, once it has been scanned, to store it and make it available enterprise-wide within 24 hours.” - Geisinger Health System.

Organisations are increasingly seeing their most important assets not as the actual products or services they provide to their customers but the processes themselves. In government, these processes are not generally subject to competitive pressures, but citizens and stakeholders within other departments demand a more effective approach to delivery of services that only the government can provide. e-Government mandates for example, are placing more emphasis on the efficiency and measurable effectiveness of processes. Business process management (BPM) can help deliver the improvements sought in these programmes. Analysis of process-related ROI enables organisations to prioritise transformation and modernisation initiatives and demonstrate the value of these investments to political leaders and citizens.

“We were impressed with the functionality of the TIBCO product and its ability to help us completely transform our business. This project has given us tighter management of our workflow, with a much more immediate capacity to know where each and every piece of work is up to.”- Aged Care Standards and Accreditation Agency.

Complex processing software (CEP) allows government organisations to discover and understand the events and information affecting their operations in real time. By fusing this capability with an organisation’s historical knowledge, TIBCO creates the ability to adapt and identify predictable patterns, discover causalities, and spot anomalies.

To learn more about the Power of Now in Government, head to:
www.tibco.com

Or email to: asia-mktg@tibco.com