Sunday, 5 February 2012
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Tax and Revenue Management: A government’s lifeblood
IT has provided the opportunities for governments to remodel the entire process of tax collection over the last decade. It is, however, a continuously evolving process and governments the world over need to constantly upgrade their tax systems to optimise their revenue workflows.
Unlocking Public Value
A recent SAP study confirmed that those organisations which adopt best practices in the areas of scope and adoption, process standardisation, technology and customer governance, do perform better, and do so as their best practice maturity increases.
Governments and Socialising
The advent of social media has seen governments hopping onto the bandwagon in a bid to further engage citizens.
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Connected Government, Government, Local Government, Policy
India calls for local govt participation
New ideas, transparency and accountability are still being resisted at various levels in the government, according to the National Knowledge Commission (NKC)—a body set up by Prime Minister Manmohan Singh in 2005 to prepare a road map for transforming India into a knowledge society.
In its final report to the nation, NKC Chairman Sam Pitroda, has blamed “rigid organisational structures with territorial mindsets” for this “resistance to new ideas, experimentation, process re-engineering, external interventions, transparency and accountability”.
Stating that India is too large, too complex and too diverse a country for “one size fits all” solutions, Pitroda has emphasised on decentralisation and community participation at the local level as the key to devising effective programmes for implementation.
“As a result, the real challenge lies in organisational innovation with new regulatory frameworks, new delivery systems and new processes. In their absence, increasing resources could well result in more of the same things being replicated,” said Pitroda in the report.
Describing NKC recommendations as “a call to action”, Pitroda hoped for their speedy implementation. “We believe that implementation is the key in going forward to address the three fundamental challenges related to demography, disparity and development,” he said.
“To get the real demographic dividends we need to empower and educate the 550 million young below the age of 25 through proper education to build future growth and prosperity. The destiny of India is in their hands,” Pitroda said.
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