Thursday, 9 February 2012
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IT has provided the opportunities for governments to remodel the entire process of tax collection over the last decade. It is, however, a continuously evolving process and governments the world over need to constantly upgrade their tax systems to optimise their revenue workflows.
A recent SAP study confirmed that those organisations which adopt best practices in the areas of scope and adoption, process standardisation, technology and customer governance, do perform better, and do so as their best practice maturity increases.
The advent of social media has seen governments hopping onto the bandwagon in a bid to further engage citizens.
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Malaysia Higher Education Ministry is studying how to develop a creative and innovative Malaysian society through human capital development.
The ministry is planning to work with Microsoft in unearthing creative and innovative students of tertiary institutions in the area of ICT and with Shell Malaysia in energy saving.
Its minister Datuk Seri Mohamed Khaled Nordin said the study to produce creative, innovative human capital was started last year by the Malaysian Invention and Design Society (MINDS), Universiti Teknologi Mara and Malaysian Design Council. This study will be looking at programmes by government agencies that could contribute to the creation of “innovative human capital”.
“We hope when the study is completed, expected this year, we will be able to draw up a national blueprint in this context,” he said. “Malaysia wants to move away from a resource-based economy to one generated by innovations with the existence of an innovative society, which will indicate that the country has reached developed-nation status,” he said.
Nordin said creativity and innovations were vital for a country and studies had shown that technological innovations contributed to higher productivity, Gross Domestic Product, economic growth and improved standard of living.
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