Sunday, 12 February 2012
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IT has provided the opportunities for governments to remodel the entire process of tax collection over the last decade. It is, however, a continuously evolving process and governments the world over need to constantly upgrade their tax systems to optimise their revenue workflows.
A recent SAP study confirmed that those organisations which adopt best practices in the areas of scope and adoption, process standardisation, technology and customer governance, do perform better, and do so as their best practice maturity increases.
The advent of social media has seen governments hopping onto the bandwagon in a bid to further engage citizens.
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The eastern Chinese province of Anhui is investing more than 80 billion RMB (US$11.5 billion) to modernise its infrastructure, including a project known as ‘Digital Anhu’ that aims to make the internet more widely available and improve data transfer between urban and rural areas.
Once established in the major cities, the high-speed information network will be expanded in rural areas to meet the province’s ‘every village broadband’ objective and remove the ‘low internet speed bottleneck’ that has hindered development, Caoxiao Wu, Deputy Director General of Economic and Information Technology Commission, Anhui Province, told FutureGov.
The network will include an IP-based voice, data and video-capable system that will increase broadband access speed. Once up and running, the project is also expected to speed up local government’s online services delivery. By 2010, it is hoped that 50 per cent of administrative licensing will be processed online, according to Wu.
The project is expected to be completed by 2015.
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