Sunday, 12 February 2012
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Tax and Revenue Management: A government’s lifeblood
IT has provided the opportunities for governments to remodel the entire process of tax collection over the last decade. It is, however, a continuously evolving process and governments the world over need to constantly upgrade their tax systems to optimise their revenue workflows.
Unlocking Public Value
A recent SAP study confirmed that those organisations which adopt best practices in the areas of scope and adoption, process standardisation, technology and customer governance, do perform better, and do so as their best practice maturity increases.
Governments and Socialising
The advent of social media has seen governments hopping onto the bandwagon in a bid to further engage citizens.
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E-Government, Technology
Competition heats up for FutureGov Awards
An application system that could save Australian businesses US$4.4 million. A Thai e-business registry that validates 1000 applicants in a year. Remote sensors that could conserve water for 400,000 households in India. Just three of the nominations that will test the judges at the 2010 FutureGov Awards in October.
In the fourth year of the awards, entries are expected to exceed those submitted for the 2009 contest (then called the Government Technology Awards), when more than 600 nominations from agencies in 16 countries in Asia Pacific were entered across 12 categories.
Helping land developers in Australia
Among the entries in six categories, including Connected Government and Service Innovation, is the Australian Capital Territory (ACT) Planning and Land Authority’s ‘eDevelopment platform’, which the agency says to be “the most comprehensive and sophisticated in Australia.”
Land developers stand to save AUS$5 million (US$4.4 million) thanks to an application system that means not having to visit ACTPLA’s offices or making phone calls to check up on the progress of their applications.
By lodging their application through the ACTPLA’s web site, they can track their progress through to a final decision.
An intelligent ‘wizard’ prompts and guides users through each step of the process. This replaces a paper-based application system that took a long time to complete, and was complex and confusing, reads the submission.
Saving water in India
The Sujala Wastershed Project, which is entered in the Connected Government and E-Government categories, launched in August 2001 to helped six drought prone districts better manage water resources. When it concluded in March 2009, it had made clean water available for 1270 villages spread out over 500,000 hectares of land in the state of Karnataka, in Southwest India.
Remote sensing technology and GIS has been used to plan and monitor efforts to improve ground water availability for drinking and irrigation. The eight-year project, which cost US$119 million, has been so successful that there are plans to replicate the model in other states.
Also in contention…
Other entries in the E-Government category include the National Thailand e-Business Registry System, an outcome of the Thailand ICT master plan, that aims to promote and support G2B and B2B electronic transactions such as e-ordering and e-payment.
Entering in six categories is a rating and coding system that encourages Singaporean companies to file their corporate and financial data. In April this year, Singapore’s Accounting & Corporate Regulatory Authority (ACRA) introduced a colour coded rating that it hopes will improve the compliance behaviour of Singapore businesses.
An authentification system for the Inland Revenue Board of Malaysia’s e-tax filing platform will be contention for seven categories. Last year, Malaysia won the top prize for Technology Leadership with the eKL project, an initiative to integrate and connect Malaysians in the capital and provide a single ‘No wrong door’ portal for government services.
Enter now!
Do you know of a government modernisation project worthy of commendation? You have until Tuesday 31st August to send in nominations to enquiry@futuregov.net or visit the FutureGov Awards 2010 website to file your nomination.
The FutureGov Awards winners will be unveiled at the Gala Awards Dinner in Kota Kinabalu, Malaysia, on the final evening of the FutureGov Summit, on 15th October 2010.
This year’s judges include Dr Prajapati Trivedi, Secretary, Performance Management, Government of India, Dr Nor Aliah, Government CIO of Malaysia, and the former Government Chief Information Officer of New Zealand, now FutureGov’s Editor-at-Large, Laurence Millar.
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