Thursday, 9 February 2012
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IT has provided the opportunities for governments to remodel the entire process of tax collection over the last decade. It is, however, a continuously evolving process and governments the world over need to constantly upgrade their tax systems to optimise their revenue workflows.
A recent SAP study confirmed that those organisations which adopt best practices in the areas of scope and adoption, process standardisation, technology and customer governance, do perform better, and do so as their best practice maturity increases.
The advent of social media has seen governments hopping onto the bandwagon in a bid to further engage citizens.
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Parkway Health, a regional healthcare group originated out of Singapore, has announced that it will implement consolidated human resource management throughout its operations in Singapore.
“Talent management is critical to our business,” says Ann Yong, Senior Vice President of People Resources of Parkway Group Healthcare Pte Ltd, “Being able to put the right people in the right jobs, as well as develop and reward performers, retain talented professionals for long-term growth and development is key to Parkway”.
Parkway operates 16 hospitals with a total number of 3200 beds in Asia. The group employs 1200 specialists covering 40 specialties and runs 39 Patient Assistance Centres in 17 countries.
Yong elaborates that the group has been successful in attracting talented practitioners throughout the region, and is committed to ‘setting the standard in talent management in talent management and competency development’.
The web-based PeopleSoft human capital management solution will cover functions including workforce administration, performance management, as well as global payroll and absence administration. All 3,500 Parkway employees in Singapore will be empowered to do performance assessments and leave applications online.
The system will be interfaced with Parkway’s finance, material management and time management systems ‘to create a seamless flow of information to facilitate effective administration and timely generation of reports that are needed by the Businesses,’ Yong told FutureGov.
Yong expects that the system will increase productivity and efficiency as employees will be empowered to manage their own profiles online. “This helps reduce administrative workflow and possibly costs,” she explains.
While having plans to improve HR management throughout its operations in the region, Yong emphasises the current focus is to make sure the system runs smoothly in Singapore after it goes live, which is planned to be by mid-2010.
“We are focusing now on training our HR employees to understand the development & functionality, and ironing out data conversion to ensure that there are no user or system implementation difficulties when it goes live,” Yong explained to FutureGov.
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