Sunday, 5 February 2012
About | Contact Us | Careers | Feed
IT has provided the opportunities for governments to remodel the entire process of tax collection over the last decade. It is, however, a continuously evolving process and governments the world over need to constantly upgrade their tax systems to optimise their revenue workflows.
A recent SAP study confirmed that those organisations which adopt best practices in the areas of scope and adoption, process standardisation, technology and customer governance, do perform better, and do so as their best practice maturity increases.
The advent of social media has seen governments hopping onto the bandwagon in a bid to further engage citizens.
Advertisement
Government IT departments like their counterparts in the private sector face many of the same business challenges. They need to improve efficiency and drive down costs. Delivering high-quality e-government services for citizens is critical. To achieve their goals, these organisations need to ensure that their applications not only work – but work quickly and securely all the time. It is crucial that they align IT capabilities with e-government needs by adopting a fluid and responsive architecture for application and data delivery.
Roadmap to dynamic infrastructure
While consolidation, service sharing, and cost reduction represent the CIO’s goal of aligning business and IT, they do not provide a systematic roadmap for achieving alignment. Therefore, the new infrastructure for application and data delivery must dynamically optimise the interaction between user and resource in the face of rapidly changing conditions. It must equalise organisational pressures for security, data protection, ease of access, market responsiveness, low cost, and high performance.
In addition to separating logical access from physical location, the architecture must also manage itself automatically and contextually. The core functions of this new model include unification, visibility, context, and action, which will be managed by specialised devices – Application Delivery Controllers and a newly emerging class of device, Data Delivery Controllers – at the intersections of users, applications, and data. Because of their strategic location, Unified Application and Data Delivery Controllers make the ideal platform for implementing business policies ranging from access control to acceleration to data protection and beyond.
By automating management, these appliances help organisations meet service level agreements for application availability, recovery point objectives, data and storage availability, utilisation, and security, even as Web 2.0, virtualisation, and cloud computing drive the scale and complexity of the infrastructure beyond the ability to manage it manually.
Conclusion
With trends pointing toward consolidation and cloud computing, the need for an adaptable, efficient application delivery infrastructure is more important than it has ever been to government organisations.
In a visit to Ngee Ann Secondary School yesterday (22 July), FutureGov found students deeply ...
Ngee Ann Secondary School’s students are on a bid to “change the world” with ...
It’s all the rage for ministries and agencies to have a Facebook pages these ...