Sunday, 5 February 2012
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IT has provided the opportunities for governments to remodel the entire process of tax collection over the last decade. It is, however, a continuously evolving process and governments the world over need to constantly upgrade their tax systems to optimise their revenue workflows.
A recent SAP study confirmed that those organisations which adopt best practices in the areas of scope and adoption, process standardisation, technology and customer governance, do perform better, and do so as their best practice maturity increases.
The advent of social media has seen governments hopping onto the bandwagon in a bid to further engage citizens.
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For years, governments have faced the challenge of managing, tracking and analyzing enormous amounts of data so it can be quickly accessed to support strategic and tactical decisions. The problem is that data is distributed across multiple computing environments that are not easily linked for query and analysis. Successful commercial businesses have found that the best approach is to integrate and centralise data in one repository called an enterprise data warehouse.
This requires consolidation of data sources. This is a very worthwhile endeavor because data is an extremely valuable asset. With an enterprise data warehouse, there are many innovative ways to store, manage and transform data into actionable information through integration across agencies and departments.
With integrated information, governments can apply data mining to confidently ask and answer complex questions in near-real time, and better serve citizens with reliable insight into logistics, healthcare, intelligence, homeland security and finance, among other areas.
Ray O’Brien, Asia Pacific Japan Architecture Centre of Excellence Director, Teradata Corporation presented at Januarys’ FutureGov Forum Singapore 2010 on the topic of Integrating Business Intelligence.
In a visit to Ngee Ann Secondary School yesterday (22 July), FutureGov found students deeply ...
Ngee Ann Secondary School’s students are on a bid to “change the world” with ...
It’s all the rage for ministries and agencies to have a Facebook pages these ...