Sunday, 12 February 2012
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IT has provided the opportunities for governments to remodel the entire process of tax collection over the last decade. It is, however, a continuously evolving process and governments the world over need to constantly upgrade their tax systems to optimise their revenue workflows.
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The advent of social media has seen governments hopping onto the bandwagon in a bid to further engage citizens.
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Healthcare IT
Australian healthcare provider migrates clinical system online
St Vincent’s & Mater Health Sydney implemented a web-based clinical support system which reduced cost without compromising user experience. Chief Information Officer David Roffe tells FutureGov the benefits of migrating its clinical system online.
The application development tool used to develop the previous system at St Vincent & Mather Health (SV&MHS) went out of support in 2000. Although the system was still usable, it was difficult and expensive to find programmers who are skilled in such an outdated computer programme. Roffe needed to decide whether to buy a new system off-the-shelf or redevelop the current system in-house, and what technology to use.
“Getting a secure system which was web accessible was extremely important to us,” says Roffe. SV&MHS, an Australian healthcare provider with more than 6500 employees, decided to work with Emerging Systems as it has web-based Java development technology and expertise. “The web based clinical support system developed by Emerging Systems allows our clinicians to access the system from anywhere, as long as they have an internet connection. Our IT administrators do not need to manage the end-device,” he adds.
SV&MHS was initially concerned with integrating the new system with its legacy system. Emerging Systems made sure that the new system interfaced seamlessly with other legacy feeder systems so the clinicians’ experience was not affected. “Our clinicians ‘see‘ one system when they are working, and they have access to all the information they need,” notes Roffe.
The web based system, which uses open source application servers and Java technology, is easy to deploy, reliable, and ensures costeffective life cycle management. Moreover, the underlying hardware was not expensive because it was standard off-the-rack equipment.
The strong support provided by Emerging Systems was instrumental in the success of the project, analyses Roffe. “Emerging Systems has an extensive background in healthcare. Its CEO was a former CIO of a very successful private hospital group. They understand how clinicians useclinical software, and more importantly, what would not work in that environment.”
“Emerging Systems really understands that it only succeeds if we succeed. They go the full mile then some,” concludes Roffe.
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