Sunday, 12 February 2012
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IT has provided the opportunities for governments to remodel the entire process of tax collection over the last decade. It is, however, a continuously evolving process and governments the world over need to constantly upgrade their tax systems to optimise their revenue workflows.
A recent SAP study confirmed that those organisations which adopt best practices in the areas of scope and adoption, process standardisation, technology and customer governance, do perform better, and do so as their best practice maturity increases.
The advent of social media has seen governments hopping onto the bandwagon in a bid to further engage citizens.
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Two thousand computers, 170 servers and 500 network devices will be deployed in 18 competition venues to serve 26 sporting events, 5000 athletes, 1200 press, 20,000 volunteers, and an estimated 500,000 spectators when the Singapore Youth Olympics get underway in 13 weeks time.
The foundation of the Games’ IT effort is the Games Management System, which controls the full information spectrum, from the scoring and results, to accreditation and the organisation of volunteers. The information will be disseminated in a variety of ways, including a mobile service called Digital Concierge Singapore 2010 that will give athletes, organisers and athletics fans personalised schedules of competition events, social networking services, and maps of the competition venues.
Developed by the Infocomm Development Authority (IDA) in partnership with the Singapore Youth Olympic Games Organising Committee (SYOGOC), Samsung and SingTel, the Digital Concierge application is available in two main languages – English and French – but a multi-lingual dictionary will enable real time translation into Chinese, German, Portuguese, Russian and Spanish. Singapore has had two and a half years to prepare for the Games, and Digital Concierge was conceived, planned and developed within a year.
The IDA, which is staffing SYOGOC’s Technology Division, is leveraging the National Grid Office’s cloud computing initiative to set up primary and secondary data centres to power the event, while the newly revamped Wireless@SG will provide wireless internet access at all competition venues.
A highlight of the digitisation effort is a 3D virtual version of the Games called Singapore 2010 Odyssey. The virtual world, which is set in the year 3010 as well as present day, allows users to create their own avatars, compete in 3D games and learn more about Singapore and the Olympics. Web 2.0 technologies enable users to interact, modify the world around them and share their creations.
“With the Singapore 2010 Odyssey, people from around the world can interact with one another regardless of physical boundaries and experience Singapore 2010 virtually before and during the Games,” said SYOGOC’s Chief Executive, Goh Kee Nguan.
Testing of the Games’ IT systems is expected to be completed this month (May). An Integration Test Lab at the SYOGOC headquarters has been conducting end-to-end testing for more than 30,000 hours using 258 computers over a six-month period. The Singapore Youth Olympic Games will take place from 14th to 26th August.
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