Sunday, 12 February 2012
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IT has provided the opportunities for governments to remodel the entire process of tax collection over the last decade. It is, however, a continuously evolving process and governments the world over need to constantly upgrade their tax systems to optimise their revenue workflows.
A recent SAP study confirmed that those organisations which adopt best practices in the areas of scope and adoption, process standardisation, technology and customer governance, do perform better, and do so as their best practice maturity increases.
The advent of social media has seen governments hopping onto the bandwagon in a bid to further engage citizens.
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The east coast Chinese city of Ningbo is investing 600 million yuan (US$87 million) in a forth generation wireless communications network that it hopes will make the municipality’s emergency services more efficient and pave the way for ‘smart law enforcement’.
Now in its pilot phase, the broadband wireless network will free up capacity for rich media to be made available to emergency workers and law enforcement agencies on mobile devices.
“Our current 2G network often gets clogged when a large number of public officers use it, and the signal suffers as a result,” Meng Xianghao, Vice Director of Ningbo Municipal Bureau of Information Technology, told FutureGov. “But with the new password-encoded private network, our staff can go about their duties faster, uninterrupted by network jams.”
The new network will support Ningbo’s Smart Enforcement initiative, which was drawn up to tackle, among other issues, illegal parking, a problem which has worsened since the opening of the world’s longest cross-sea bridge between Ningbo and Shanghai (officials blame the view from the bridge).
Smart sensors in illegal parking areas detect offending vehicles and relay video images in real-time to parking officials via a command centre that discharges the license plate number and the driver’s details to officials’ handheld devices. A satellite positioning system identifies and alerts the nearest available officer.
“Before we could only use sound but not images. Now we can video calls, which are invaluable for emergency services too,” said Meng. “Onboard multimedia systems in ambulances can provide medical staff with images of the patient’s condition so that they can be suitably prepared, and doctors can perform video consultations.”
The network will give firefighters access to geospatial information in 3D on high rise buildings, the location of fire exits and the dimensions of the buildings, so that fires can be more efficiently and effectively tackled.
Meng predicts that the 4G will be at least five times faster than the current network.
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