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Tax and Revenue Management: A government’s lifeblood

IT has provided the opportunities for governments to remodel the entire process of tax collection over the last decade. It is, however, a continuously evolving process and governments the world over need to constantly upgrade their tax systems to optimise their revenue workflows.

Unlocking Public Value

A recent SAP study confirmed that those organisations which adopt best practices in the areas of scope and adoption, process standardisation, technology and customer governance, do perform better, and do so as their best practice maturity increases.

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Study shows innovation partnerships produce growth

Countries looking for economic growth need to start contracting out more of their IT requirements. Those are the findings of a new report entitled “Public Sector Contracting for Specialized IT Services”, produced by Australia based CHI Research Pty Ltd and sponsored by IBM.

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Professor Russel Cooper of CHI Research used a purpose built econometric model for the report, with input from an extensive dataset of publicly announced government IT outsourcing contracts and linked these to economic conditions in 33 countries through the period 2001– 2008. Cooper commented: “by contracting out their IT service requirements, smart governments acquire access to innovative technologies and ways of using them to best advantage. Advances from the use of modern IT systems can enhance the productivity of public infrastructure and deliver large economic multiplier effects.”

This research goes on to examine what would happen to 15 selected Asia- Pacific economies if they increased their public IT contracting to 20% of the total government IT budget. Comparing the estimated return per dollar of investment in public sector IT contracting with the EIU’s e-Readiness index for each country, it is clear that the countries with the highest current use of technology stand to gain the most. Cooper comments that in the technologically lower ranked countries, they require initial public sector IT contracting for critical projects to begin with. In addition, the sooner public sector IT infrastructure is available to support economic activity the sooner the results will be achieved.

IBM has been able to draw upon advanced technology & extensive service capability to enable public sector organisations around the world to work smarter and more efficiently. said Kevin North, Public Sector Business Development Executive, IBM Global Technology Services “For example, transport officials in Singapore, Brisbane and Stockholm are currently using IBM’s smart systems to reduce both congestion and pollution. IBM and FXA Group in collaboration with Thailand’s Ministry of Agriculture and Cooperatives (MOAC) and the Communications Authority of Thailand (CAT), helped Thai farmers, exporters and retailers to improve global food safety by making Thailand’s agricultural products traceable from farms to store shelves.

If you wish to contact IBM to discuss this report, please email to Veronica Wiesmann, referencing “Macroeconomic Analysis”.

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