Denmark releases e-govt strategy 2011-2015
Denmark’s e-government strategy for the next five years was unveiled today at the eGov Global Exchange in Singapore, even before reaching the Danish public, according to Lars Frelle-Petersen, Deputy Director General and Head of the Digital Task Force Agency for Governmental Mangement, Danish Finance Ministry.
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This new plan will address the problems of Denmark’s coming years of financial deficit, growth in public sector spending and the country’s stagnant productivity, said Frelle-Peterson.
Besides, Denmark is ready for self-servicing. “80 per cent of citizens do service themselves,” said Frelle-Petersen.
The government is thus looking at online services that are simpler and more effective. This will be achieved through four goals:
End of paper applications and regular mail
Citizens of Denmark will each have a digital mailbox and through this, will receive written communication from the government.
Helping companies achieve higher growth rates
Higher growth rates from companies will be achieved through government agencies interacting with businesses online. “By 2013, it will be mandatory for businesses to service themselves online,” said Frelle-Petersen. This online servicing includes payment transactions with the government.
Bringing ‘welfare technologies’ into public schools, hospitals, nursing homes, providing better welfare with more value for money
Schools will be given subsidies to procure educational apps that will be made available through an app store. By 2013, patient data will be shared amongst all doctors and hospitals. There will also be a focus on home treatment of patients with chronic diseases, said Frelle-Petersen.
Close cooperation on digitisation of the public sector
The Denmark government will be going mobile despite security concerns. Frelle-Petersen said, “We haven’t had the same security level on mobile phones as on PCs.” Also, eDay4 will happen in November 2014—the day that marks the end of paper (within the Denmark government).
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