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Digital Inclusion

Korean govt launches e-services in Thai

By Pia Rufino | 8 March 2011

The Korean Anti-Corruption and Civil Rights Commission (ACRC) has launched a Thai-language version of its people’s online petition and discussion portal—e-people— to help Thais living in Korea submit complaints to the government in their native language.

The e-People web service (www.epeople.go.kr) handles civil complaints, petitions and suggestions for the Korean government.

The system integrates proposal, and policy discussion services operated by all governmental organizations including central administrative organizations, local autonomous bodies and public institutions.

It has a corruption and unfair administrative disposition reporting service.

It combines all 43 central government agencies, 244 local governments, and 144 Korean missions overseas.

There are more than 44,000 Thai citizens living in Korea.

ACRC Deputy Director for International Relations Division So-yeong Yoon told FutureGov Asia Pacific that the multilingual version of e-people service will help foreigners take advantage of the online petition service.

“The function of the ACRC is to protect the residents and foreigners so we wanted to handle all their civil complaints submitted in e-people that’s why we made a multilingual version of this service,” said Yoon.

She added that ACRC will publicize the e-People service through embassies and other centres in Korea.

To submit complaints people should visit www.epeople.go.kr and click the flag of their language or origin.

Feedback will be received in both Korean and the selected language.

The e-People service is also available in six other languages: English, Japanese, Chinese, Vietnamese, Mongolian and Indonesian.

There are plans to broaden e-people service in other languages.

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