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Citizen Engagement, Digital Inclusion, E-Government

Seoul to extend e-Govt services via Smart TV

By Clarice Africa | 11 November 2011

While Governments nowadays are leveraging the use of web and mobile based platforms to extend e-government services, the capital city of South Korea is also gearing to extend public services via Smart TV as part of its smart technology blueprint.

According to Dr. Jong Sung Hwang, Chief Information Officer of the Seoul Metropolitan Government, it is estimated that one million households in Seoul will use Smart TV by 2015, about three million people, and an estimated 30 per cent of the population in Seoul.

Dr Hwang told FutureGov that in order to prepare for this, Seoul will develop TV-based administrative services and also diversify service channels to be responsive to the needs of the N-Screen generation.

“In the face of smart TV era, additional policy measures will be taken in preparation for the emerging N-Screen environment which goes beyond smart phones and includes smart pads, e-book devices, PMP, and GPS navigation devices,” he said.

Smart TV is among the three major channels Seoul is currently leveraging as a means to extend ubiquitous access to e-government services. The two other channels are web and mobile platforms, both of which are now being promoted by Seoul to enhance citizen engagement.

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