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How the Indonesian government is fighting forest fires & haze

A new online fire monitoring GIS platform that pulls together all relevant information - such as hotspots, wind direction, land shape and features, as well as forestry licenses - was launched last week. It has shown to cut response time by 80%.

Tablets vs paper: How the Philippines halved the cost of healthcare delivery

Community health workers ditched their paper forms in favour of ...

South Korea to deliver customised services to citizens by end of 2014

The South Korean government is going to start providing customised ...

24 July 2014 | Interview

Malaysian Police working with local authorities to better identify crime hotspots

The Royal Malaysian Police is exchanging data with local authorities for the first time to identify and better police crime-prone areas across the country, Nawawi Bin Junoh, Deputy Superintendent of Police, Inspector General Police’s Secretariat (Research & Development) told FutureGov.

23 July 2014 | Interview

Disruptive Influence: Interview with Grantly Mailes, Chief Technology Advocate, Victoria, Australia

Government must use technology to adopt radical new business models, argues Grantly Mailes, Chief Technology Advocate of the Victorian Government, Australia.

22 July 2014 | News

“Urgent” mobile need in Australian state government, exclusive poll finds

There is an “urgent” need for mobile services in the Australian state government of Victoria according to 89% of IT officials in the region, an exclusive FutureGov survey has found.

21 July 2014 | News

Australia state government to migrate email to the cloud, improve staff mobility

The New South Wales Department of Family and Community Services has signed a deal with Fujitsu to migrate 27,000 email accounts to the cloud, which will improve mobility of on-ground staff serving communities across the state.

20 July 2014 | Research

How do you know when government cyber security is breached?

How to protect against internal and external security threats.

18 July 2014 | News

Start small and build up: Australia shares successes in public sector innovation

An online toolkit for policymakers, a framework for national collaboration, simulations to share census data - Australian Government departments share recent innovative moves, as part of the government’s ongoing Innovation Month 2014.

18 July 2014 | News

How Seoul achieved 95.7% citizen satisfaction with its government call centre

The Seoul Metropolitan Government’s call centre answers 33,000 calls from citizens everyday and has achieved a citizen satisfaction rate of 95.7%, says Michael Ahn, Assistant Professor, Department of Public Policy and Public Affairs, McCormack Graduate School.

17 July 2014 | Interview

What Australia’s open data drive means for us - Geoscience Australia

FutureGov caught up with Sue Fyfe, Director, Geoinformatics and Data Services, Geoscience Australia, to discuss how Australia’s latest open data direction is enabling data.gov.au, and the agencies it works with.

16 July 2014 | News

The Philippines connecting 160 government offices to improve efficiency, allow shared services

Government agencies in the Philippines’ national capital region will soon be able to collaborate and access core services such as email, online security and web hosting with a new high-speed communication network.

15 July 2014 | Research

Warning signs your application delivery process is broken

Introducing DevOps and how it could benefit your organisation.

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The Infocomm Development Authority and Ministry of Education of Singapore have initiated plans to introduce ...

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Ngee Ann Secondary School’s students are on a bid to “change the world” with ...