E-government is good for you: VicRoads, the agency responsible for planning, designing, building and maintaining motorways in Australia’s Victoria State, has dramatically boosted staff productivity, service quality while making savings - all by pushing more service transactions online.
Find out how to improve citizens’ experience while lowering costs.
The shortlisted government agencies for the Digital Inclusion category of the annual FutureGov Awards have been announced - with departments from Indonesia, Malaysia, The Philippines and Singapore making it through to the final stage.
Indonesia, Malaysia, Australia, Singapore and New Zealand government departments have it through to the final stage of the 2014 FutureGov Awards for the E-Government category.
The Government of Thailand has approved the development of a website that will bring together services across all of its agencies, and is scheduled to be completed in three years, Sak Segkhoonthod, President and CEO of Thailand’s E-Government Agency, has told FutureGov.
Your government agency may be employing self-service methods, but without proper analytical tools, a wealth of valuable data and insights on user experience may be lost.
Open source software is easier to use than proprietary software, 18F - the US Government’s digital services team, has told FutureGov.
Not all Chief Data Officers are created equal, as FutureGov discovered in a recent interview with Tom Schenk Jr., Chief Data Officer at the City of Chicago. Schenk’s role is broader than most of his counterparts, he explained, setting out his key performance indicators and how his team prioritises data projects to work on.
Australian Immigration and Border Protection developed an analytics system in agile to identify high-risk passengers more accurately, Klaus Felsche, Director of Risk Tiering and Analytics, told FutureGov.
One Chinese province now allows citizens to give feedback on the performance of officials, but the overall trend shows less innovation in local governments, says Centre for Chinese Government Innovation.
FutureGov caught up with Dr Nguyen Hoai Duc, Manager of the Information Technology Division and head of the Smart City Programme, to find out more about the biggest challenges to e-government reforms and how the city is overcoming them.
In a visit to Ngee Ann Secondary School yesterday (22 July), FutureGov found students deeply ...
The Infocomm Development Authority and Ministry of Education of Singapore have initiated plans to introduce ...
Ngee Ann Secondary School’s students are on a bid to “change the world” with ...