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Google Glasses for Government? Interview: Gary Pettigrove, CIO, Australian National Audit Office

As Chief Information Officer (CIO) of Australia’s National Audit Office, Gary Pettigrove has a bird’s eye view of federal ICT projects - successful or otherwise. He spoke to FutureGov about how wearable technology can change public administration, and what are the greatest challenges over the next few years.

New Zealand’s new whole-of-government website a ‘radical’ change

The New Zealand Government has launched a new website, Govt ...

India launches MyGov participation website to crowdsource for ideas

Citizens invited to volunteer in projects, suggest policy ideas and ...

29 July 2014 | Research

Frustrated by government application development and testing efforts?

How your team can avoid technical problems, security issues, schedule delays and budget overruns in application development and testing.

25 July 2014 | News

South Korea to deliver customised services to citizens by end of 2014

The South Korean government is going to start providing customised public services to citizens by the end of the year, Dr. Oh Kang-Tak, Executive Director, E-Government Group, National Information Society Agency has told FutureGov.

23 July 2014 | Interview

Disruptive Influence: Interview with Grantly Mailes, Chief Technology Advocate, Victoria, Australia

Government must use technology to adopt radical new business models, argues Grantly Mailes, Chief Technology Advocate of the Victorian Government, Australia.

20 July 2014 | Research

How do you know when government cyber security is breached?

How to protect against internal and external security threats.

18 July 2014 | News

Start small and build up: Australia shares successes in public sector innovation

An online toolkit for policymakers, a framework for national collaboration, simulations to share census data - Australian Government departments share recent innovative moves, as part of the government’s ongoing Innovation Month 2014.

18 July 2014 | News

How Seoul achieved 95.7% citizen satisfaction with its government call centre

The Seoul Metropolitan Government’s call centre answers 33,000 calls from citizens everyday and has achieved a citizen satisfaction rate of 95.7%, says Michael Ahn, Assistant Professor, Department of Public Policy and Public Affairs, McCormack Graduate School.

15 July 2014 | Research

Warning signs your application delivery process is broken

Introducing DevOps and how it could benefit your organisation.

14 July 2014 | News

South Korean Government to release over 9000 datasets in 2 years

South Korea’s newly-released Open Government Partnership (OGP) 2nd Action Plan commits to releasing over 9000 datasets by 2016.

14 July 2014 | News

India Budget 2014 invests US$1.3 billion in smart cities, national digitisation initiative

The Indian Government has set aside US$ 83.4 million for a national programme to improve access to digital services and US$ 1.2 billion for its smart cities programme, Arun Jaitley, Minister of Finance, announced in his Budget 2014-2015 speech.

10 July 2014 | Interview

Governments must do more to help service users – Genesys

Governments need to make it easier for citizens to get help if they fail to get what they need on government websites, Bruce Eidsvik, Managing Director Asia Pacific, Genesys told FutureGov.

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