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South Korea to deliver customised services to citizens by end of 2014

The South Korean government is going to start providing customised public services to citizens by the end of the year, Dr. Oh Kang-Tak, Executive Director, E-Government Group, National Information Society Agency has told FutureGov.

Thailand’s water authority to join up all data across three provinces

The Thai water authority plans to consolidate all location-based data ...

Disruptive Influence: Interview with Grantly Mailes, Chief Technology Advocate, Victoria, Australia

Government must use technology to adopt radical new business models ...

22 July 2014 | News

“Urgent” mobile need in Australian state government, exclusive poll finds

There is an “urgent” need for mobile services in the Australian state government of Victoria according to 89% of IT officials in the region, an exclusive FutureGov survey has found.

21 July 2014 | News

Australia state government to migrate email to the cloud, improve staff mobility

The New South Wales Department of Family and Community Services has signed a deal with Fujitsu to migrate 27,000 email accounts to the cloud, which will improve mobility of on-ground staff serving communities across the state.

16 July 2014 | Interview

Bangkok residents to pay electricity bills via mobile by end of 2014

Residents and businesses in Bangkok and two neighbouring provinces will be able to pay their bills via their mobile phones by the end of this year, the Metropolitan Electricity Authority told FutureGov today.

16 July 2014 | Interview

How Hong Kong uses tech to tackle traffic jams

Hong Kong’s roads are among the most heavily used in the world, and when you couple this with the city’s small land area, the network needs a great deal of planning to prevent gridlock.

1 July 2014 | News

Singapore police needs better technology, recommends Little India riot inquiry

The committee tasked to review last December’s Little India riot in Singapore recommended that the Singapore Police Force invest in technology that will improve its communications, command and control capabilities.

20 June 2014 | News

Australian state agency improves water management with Esri’s GIS technology

A water agency in the Australian state of Tasmania has used automatic meter reading technology to improve water management and meter reading. Esri’s GIS solution was used to manage the state-wide installation.

19 June 2014 | News

Australia city’s graffiti mobile app success gets international interest

A group of Irish citizens visiting Gold Coast in Australia were impressed by a mobile app that allows citizens to report issues like graffiti, water leaks and illegal dumping. They lobbied it to the South Dublin County Council who are now considering launching a similar app for the Irish council.

3 June 2014 | News

GIS to help Western Australia state government provide smarter citizen services

Smart mapping technology provides Western Australia a ‘once in a generation opportunity’ to build faster, more efficient councils on the back of the State Government’s local government reform agenda, said Gary Johnson, Principal Consultant, Esri Australia.

2 June 2014 | Research

How to adopt an intelligent self-service and personalised citizen experience

Adopting a more personalised approach to citizen self-service

28 May 2014 | News

Australia government weather web site goes mobile

The Australian Bureau of Meteorology has redesigned its web site for smartphone users, making it quicker and easier for people to access Australia’s official weather forecasts using their mobile device.

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