Sunday, 5 February 2012
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IT has provided the opportunities for governments to remodel the entire process of tax collection over the last decade. It is, however, a continuously evolving process and governments the world over need to constantly upgrade their tax systems to optimise their revenue workflows.
A recent SAP study confirmed that those organisations which adopt best practices in the areas of scope and adoption, process standardisation, technology and customer governance, do perform better, and do so as their best practice maturity increases.
The advent of social media has seen governments hopping onto the bandwagon in a bid to further engage citizens.
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Super maximum prison with hi-tech security systems is planned for detaining major drug convicts in Thailand.
The reach of Australia’s AUD $36 billion (US$37 ...
Wellington City Council has released a Digital Strategy and Action ...
An interview with the Minister of Public Management Reforms, the Honourable Navin Dissanayake MP, about how ICT provides the foundation for growth and social equity.
Earlier this month, the World Economic Forum released a report called The Future of Government which identified shortcomings with the current methods of assessing e-government achievement by countries. The emphasis should shift from the “supply side” measures to ones that more accurately reflect the citizen experience. None of the current surveys use criteria that measure citizen satisfaction, and the report highlights three tools that are widely used to measure satisfaction – web analytics, customer views and customer experience replication.
The Philippine government is seeking to institutionalize the use of biometrics in voter registration to clean the voter record in preparation for the midterm elections in 2013.
The Infocomm Development Authority (IDA) of Singapore expects its procurement to hit S$1.1 billion during FY2011, according to RADM(NS) Ronnie Tay, CEO of IDA.
A leading business school in Switzerland has released the results of its research in its “World Competitiveness Yearbook 2011”, which places Hong Kong at the top of government efficiency rankings, followed by Singapore and Switzerland.
Malaysia is taking a harder line on security threats to critical national infrastructure, according to the Office of Prime Minister, including ensuring all government agencies are suitably prepared for possible cyber attacks.
An increase in national ICT awareness is part of an overall plan by the state of Georgia to raise the significance of cyber warfare following widespread attacks on its internal infrastructure in 2008.
Governments should publish all national budgets online and invite public participation in reviews of spending, according to a global survey into transparency.
Internet users in China will soon be required to reveal their identities before they surf the web. This, Chinese government officials have told FutureGov, will enable China’s netizens to “speak freely” in a secure environment.
Social media ranks high as a key tool in helping government organizations stay dynamic, Janice Fedak, Deputy CIO, Business, Management and Planning, Department of State, United States told over 200 public sector and industry thought leaders at the opening of the FutureGov Summit 2010.
In a visit to Ngee Ann Secondary School yesterday (22 July), FutureGov found students deeply ...
Ngee Ann Secondary School’s students are on a bid to “change the world” with ...
It’s all the rage for ministries and agencies to have a Facebook pages these ...