Technology

Central Government

Singapore govt's answer to YouTube

In March this year, Singapore launched its own version of YouTube. Government agencies can now upload videos on to a site that gives them copyright ownership and a controlled environment. In an interview with FutureGov, the Infocomm Development Authority also revealed how using the cloud has saved the government US$4000 a month per video.

Competition heats up for FutureGov Awards

An application system that could save Australian businesses US$4 ...

Policy

BlackBerry data encryption in Asia

After a jittery week for Research In Motion, the maker ...

3 August 2010 | News

Email with a pen, paper and a mobile phone?

Citizens in India will soon be able to send emails using a pen, paper and mobile phone camera. HP Labs based in Bangalore are in the final stages of developing new technology that would enable any mobile phone with a camera to become an emailing device.

2 August 2010 | News

Malaysian tax office rolls out app visibility device

As part of a push to meet rising demand from tax payers for electronic transactions, the Inland Revenue Board of Malaysia has invested RM4.37 million (US$1.4 million) in solutions that indicate which of the department’s business applications are of greatest strategic value.

21 July 2010 | Spotlight

A roadmap to managing costs and the environment

A FutureGov discussion with Mr. Jeffrey Yeow, Senior Country Head of Solutions, Datacraft Singapore and Mr. Zaqy Mohamad Sales Director, Datacraft Singapore

15 July 2010 | Spotlight

Environmental interference to security

As sophisticated security threats continue to rise, environmental factors have become a key issue impacting organisation’s ability to prevent and detect crime. FutureGov spoke to Mr Yoshikazu Hirano, General Manager - Security Solutions Asia Pacific, Sony Electronics Asia Pacific, about the technologies in high definition (HD) surveillance cameras that address these challenges.

21 June 2010 | News

Lessons from the Philippines’ first e-election

Although the US$155 million project was fraught with technical difficulties and controversy, the Philippines’ first computerised election has been hailed an historic success. FutureGov caught up with the Chairman of the Advisory Council for the Commission on Elections, Ray Roxas-Chua, to ask how Asia’s first democracy could go one better next time round.

8 June 2010 | News

India to launch e-passport services

A surge in demand for passport services has prompted the Government of India to undertake a pilot project to issue its citizens with e-passports.

7 June 2010 | Feature

How China's govt portal serves 400m

China’s central government portal, gov.cn, is billed as the country’s most authoritative citizen-facing web site. But how does it fare in the eyes of a web design agency and a China citizen?

3 June 2010 | News

Scientists design cow dung-powered data centre

Researchers have found a way to combine dairy farm waste and the heat generated from data centres to create a sustainable ecosystem.

31 May 2010 | News

Public sector network management - improving?

Some good news and some bad news. Education and healthcare institutions in Asia are managing the lifecycle of their IT assets more efficiently, and are getting better at making their systems more secure. But configuration errors, such as faulty encryption settings or incompatible device drivers, are an area the public sector did not improve on over the past year, according to a survey by Datacraft.

7 May 2010 | News

Are you ready for the digital Big Bang?

Within the next decade, the volume of data amassed in the world will be equivalent to a stack of DVDs reaching halfway from earth to mars. Data streaming through cables and airwaves will amount to 35 trillion gigabytes by 2020, a 44-fold increase in the volume of information around today.

22 April 2010 | Spotlight

Why large format printing has a future

Even as disaster response teams begins to embrace smaller format devices that make operations more flexible and mobile, large format printing still plays an important role in how the public sector responds to emergency situations. So says Santiago Morera, the Vice President & General Manager of Hewlett Packard’s large format printing business.

14 April 2010 | Spotlight

Business Intelligence in the Public Sector

Combine, visualise, and analyse

9 April 2010 | Spotlight

The 5Cs

A Fuji Xerox Vision for Education. Aware of the challenges the education industry faces, Fuji Xerox’s broad approach to helping education institutions achieve Lifelong Learning Beyond Classroom, is outlined by the 5Cs to allow teachers, IT and administrators to focus on their value added work.

9 April 2010 | Spotlight

Discussions from FutureGov Forum Hong Kong

FutureGov caught up with Peter Man, General Manager, Novell Hong Kong, on the sidelines of the recent FutureGov Forum Hong Kong, to discuss some of the challenges faced by governments in response to new technologies and demands placed upon them by their citizens.

5 April 2010 | Spotlight

Open cloud: Game changing technology for govts

Cloud computing is next generation IT which governments can use to change how they operate IT,

29 March 2010 | News

Singapore Health Ministry on social media

With its Minister blogging personally about topical healthcare issues and sharing policy issues on Facebook, the Singapore Health Ministry is now seen as an example of how to engage citizens using social media. Karen Tan, the Ministry’s Director of Communications, shares the journey as well as the learning points.

24 March 2010 | Spotlight

Enterprise Content Management – Is it for you?

Enterprise Content Management is fast becoming a vital strategic tool for organisations wanting to stay on top of the ever growing sea of information that is being churned by the minute. Business information is highly diverse; it can exist in the form of a text document, a spreadsheet, websites, audio and video files, customer records, reports and real-time transactions, among others. Given the exponential growth of digital information and a dependence on content in business activities, organisations are finding that by deploying ECM solutions and technology into their enterprise-wide IT architectures, revenue goals can be achieved while keeping costs down.

9 March 2010 | Spotlight

Data De-duplication - Finding The Right Fit For Your Organisation

With global drivers such as rising IT operating costs, exponential data growth, regulatory compliance, strict service level agreements, and shrinking backup windows, enterprises around the world are forced to re-evaluate their data protection methodologies. In addition to the aggressive virtualization strategies being adopted by many global companies, IT managers are faced with an entirely new set of challenges – on top of their current concerns about data protection residing at remote or branch offices.

9 March 2010 | Spotlight

Governments’ data management challenge

For years, governments have faced the challenge of managing, tracking and analyzing enormous amounts of data so it can be quickly accessed to support strategic and tactical decisions. The problem is that data is distributed across multiple computing environments that are not easily linked for query and analysis. Successful commercial businesses have found that the best approach is to integrate and centralise data in one repository called an enterprise data warehouse.

8 March 2010 | News

Are mobile devices secure enough for govt services?

More than 50 per cent of electronic government services are now delivered on mobile phones in South Korea, the world’s most advanced mobile telephony market. But are mobile devices secure enough to support government services? In an interview with FutureGov, Professor Cheol Oh, a member of the Presidential Committee for …

1 March 2010 | News

Citizens of Asia speak out on ID cards

In the run-up to the launch of the biggest citizen identity project ever attempted, privacy concerns are playing a defining role in the Unique Identification Authority of India’s plans to issue 1.2 billion people with their own ID number. With this in mind, FutureGov quizzed citizens in Asia for a regional snapshot of what people really think about ID cards.

1 March 2010 | Spotlight

Supporting the Department of Homeland Security

How Motorola’s Federal Technical Centre handles radio support for new P25 digital radio systems, while ensuring top-notch radio communications for federal agencies.

24 February 2010 | Interview

Leveraging cloud to sustain 200Gbps attack traffic

With a proper mechanism and tools, governments should be able to better defend themselves against Denial-of-service attacks, which are becoming bigger and more frequent

23 February 2010 | Spotlight

What is the big deal about Unified Storage?

The premise of the dedicated unified storage platform is that it is inexpensive, easy to use and fast for file sharing.

23 February 2010 | Feature

Malaysia banks on ICT to meet 2020 development goals

Malaysia’s Government CIO has hailed ICT as a “key enabler” to fulfil Prime Minister Datuk Seri Najib Razak’s mission to transform Malaysia into a developed nation by 2020. Speaking at the FutureGov Forum Malaysia in Kuala Lumpur on Tuesday (23rd February 2010), Dr Nor Aliah Zahri, Government CIO and Deputy Director General of the Malaysian …

22 February 2010 | Spotlight

Evaluating Desktop Software From A Security Perspective

Citizens have high expectations for their …

17 February 2010 | Spotlight

Campus-wide internet connectivity

In issue 6.2 of FutureGov (April 2009, Future Campus pg 36-42) we discussed the rise of technology used in universities across Asia and the growth of wireless internet on campus was discussed. Here, we look at two examples of how Motorola has implemented wireless networks in universities in Asia to enable new approach to the existing pedagogy as well as to enrich and empower both the students and the faculty.

9 February 2010 | News

Eat an elephant bite by bite, and digest accordingly

Business process is an incremental journey. Will government CIOs become government Chief Process Managers in the future?

9 February 2010 | Spotlight

A Year with Enterprise Flash Drives – Lessons Learned

Enterprise flash drives are different from the traditional consumer flash in that the technology used inside of the drives uses chips with higher capacities and also higher performance.

9 February 2010 | News

Virtual reality technology saves lives

An accident in a nuclear or petro-chemical plant can result in the loss of many lives and millions of dollars. FutureGov spoke to Lee Jekwon, Technical Consultant, Invensys Operations Management about how virtual reality technologies can help reduce that risk.

9 February 2010 | News

Process-driven govt enjoys higher efficiencies

Citizens are demanding better and faster services from a more open government. Lars Bengtsson, ASEAN Managing Director, IDS Scheer revealed how a process-driven approach can improve efficiency to meet rising expectations from the public.

8 February 2010 | News

China clamps down "biggest hacker training base"

Police say that the web site, which was investigated after a few serious cyber attacks, had provided training to more than 180,000 individuals

8 February 2010 | News

Unified Application and Data Delivery

A model for creating a dynamic IT infrastructure

4 February 2010 | News

Medicine ‘much more complicated’ than aviation

People often compare safety of medical practice with that of flying an airplane. Dr David Bates, Chief of General Medicine at Brigham and Women’s Hospital and a leading researcher in Health IT, told FutureGov that while medicine as a whole could never reach the safety level of civil aviation, there are areas which IT can help bring medical safety to comparable levels of civil aviation.

29 January 2010 | Spotlight

Decoding Social Messages from Complaints Intelligence System

Efficiency Unit helps government departments uncover public concerns using SAS

27 January 2010 | News

Gov 2.0 championed at FutureGov Forum Singapore

Government modernisers from South Korea and Europe urged delegates at the FutureGov Forum Singapore today (Wednesday 27, 2010) to be bold in embracing social media and open information as ways to help solve society’s problems. Dr Jung-hee Song, Assistant Mayor for IT and Chief Information Officer, Seoul Metropolitan Government, pointed to …

26 January 2010 | News

Politicians ponder what’s next at FutureGov Forum

Elected politicians from Hong Kong and Singapore shared their perspectives on the future of governance and public service delivery at the FutureGov Forum in Singapore today. Zaqy Mohamad, Member of Parliament & Chairman for the Government Parliamentary Committee for Singapore’s Ministry of Information Communication and the Arts, told delegates that while his country has always …

25 January 2010 | Spotlight

Meeting SLAs in Virtual Data Center Environments

Virtualisation is on every CIO’s radar, and for good reason. It is widely considered to be one of the best ways to reduce costs and improve operational efficiency in IT, and the economic downturn has increased its prominence. After all, which CIO isn’t under pressure to do more with less today? VMware, with its commanding market lead and more than 120,000 customers is the virtualisation solution most often turned to.

25 January 2010 | Spotlight

The next generation of green technologies

The need for climate and environment friendly initiatives has been well-documented in recent years: if businesses go on as usual, with no regard to the adverse impact their processes may have on the earth, the result will be natural disasters on an unprecedented scale.

19 January 2010 | Spotlight

Increasing Government Effectiveness

New Thinking for a New Decade

19 January 2010 | Feature

Ending the tyranny of distance

In remote areas such as Qinghai Province in China or the northern reaches of Thailand, videoconferencing is proving to be the most effective way yet of connecting disparate communities in far flung places. Robin Hicks and Wang Zhen explain how.

19 January 2010 | Feature

Should data centres be outsourced?

Government data centre outsourcing contracts can help local IT players grow. This creates jobs and boosts the local economy. But the real dynamics of data centre outsourcing have been slow to take off in Asia. Why?

19 January 2010 | Interview

What are government’s security weak spots?

Microsoft’s global public safety and national security head Tim Bloechl has a Facebook account, but doesn’t trust social media as a reliable source of intelligence. Not yet anyway. When confronted with a threat to public safety, dealing with it should be second nature. So says Tim Bloechl, Microsoft’s Managing Director for Worldwide Public Safety and National Security.

19 January 2010 | Spotlight

Virtualisation Technologies: Past, Present and Future

In the last few years there has been a tremendous amount of interest in virtualisation. Initially the interest was in pure play server consolidation, with its corresponding savings in capital expenditure and management – still a very compelling argument to customers.

15 January 2010 | Spotlight

Aligning business IT needs in the public sector

Miscommunication between the business and IT teams is a prevailing problem in most enterprises. Implementing Enterprise Architecture provides a framework for the organisation’s Business-IT Alignment under changing circumstances.

8 January 2010 | Spotlight

Enterprise Virtualisation Powers Cost-Effective Growth

There are encouraging signs that the worst of the recession is behind us: in the stock markets, in better corporate results, in manufacturing activity. The time is now for businesses to lay the ground for growth.

4 January 2010 | Spotlight

How to make Property Licensing more efficient

Recently, the World Bank has published its “Ease of Doing Business 2010” report and Singapore has retained the 1st position for the easiest place to do business consecutively for the fourth year.

4 January 2010 | News

Kyrgyz Republic uses software to aid economic reform

The government of the Kyrgyz Republic is implementing an integrated Treasury Management Information System (TMIS) and Human Resource Management Information System (HRMIS) as part of the former Soviet country’s push for economic reform.

28 December 2009 | Interview

Hong Kong Observatory launches YouTube channel

Hong Kong Observatory, the weatherman of the city frequently affected by adverse weather conditions, has launched a new YouTube channel for weekly summary of weather information as well as public meteorological education.

22 December 2009 | Spotlight

How the Philippines grew tax ROI by 400 per cent

“Over the past few years we had become less and less successful in collecting taxes, as evidenced by the continuous decline of our Tax Effort Ratio (TER), which is total revenue collections over Gross Domestic Product (GDP),” says Estelita Aguirre, Deputy Commissioner and Head of Large Taxpayer Operations Group….

16 December 2009 | Research

E-Registries in Public Sector: Getting Them Right

Public-sector organisations in Singapore are taking to e-registries in a big way. A recent survey of 170 personnel from government ministries, statutory boards and institutes of higher learning found that 83% were either implementing information management (IM) systems or already had them in place.

11 December 2009 | News

Hong Kong Police act over peer-to-peer data leakage

The territory’s personal data privacy watchdog said he was satisfied with the measures taken to mitigate the consequences and prevent reoccurrence of the recent leakage cases where confidential police documents appeared on the internet through a peer-to-peer file shairng application

10 December 2009 | News

British Library unveils futuristic storage facility

The £26m building will keep literary records in a safe, high-density environment with automated storing and retrieval by robots governed by algorithm

30 November 2009 | News

Crossing Hong Kong-Macau border made easy

Hong Kong residents will soon be able to enter Macau through electronic auto-clearance gates using their Hong Kong ID cards while those living in Macau will have the same privilege, according to a joint agreement by the two governments.

29 November 2009 | News

Malaysian hospital revamps data centre architecture

A practical approach to address the issues of down time and insufficient cooling which had been troubling Sunway Medical Centre’s IT department for a number of years

24 November 2009 | Spotlight

Malaysia Gets Clearer Picture of Taxpayers

Malaysia’s Inland Revenue Board (IRB) needed to restructure. It was taking the board two weeks to prepare complex reports; the board couldn’t drill down into data for added details, it struggled to complete complex reports, and it couldn’t simulate how a proposed tax change would impact revenue. The IRB also didn’t have a solution that could handle all of the data it is able to access…

17 November 2009 | News

Yahoo! CEO trumpets the power of blogging

Yahoo! CEO Carol Bartz told an audience of Asian business leaders and government officials last week that specialist blogging is the “ultimate targeting” for reaching audiences young and old, and called the mobile phone the “new frontier” in communication for government.

13 November 2009 | Feature

Industry experts: private cloud is where the action is

Cloud computing has been drawing attention from public sector organisations, as well as the IT industry. To many, the paradigm is no longer dismissed as conceptual hype, but a too-good-to-miss opportunity to save money, energy and be more efficient.

12 November 2009 | News

Mobile apps and internet of things to take off in China

With the availability of mobile broadband infrastructure, mobile applications for governments will take off in China, Professor Qu Chengyi, Member of the Advisory Committee for State Informatisation, has told FutureGov.

10 November 2009 | Spotlight

No longer taxing to deal with Australia's tax office

For both businesses and individuals, life is becoming more complex and the pace of change is ever accelerating. Nowhere does this have a greater potential to challenge processes and resources than within government agencies. To help it meet that challenge, the Australian Taxation Office (ATO) is leveraging SAS Business Analytics.

26 October 2009 | News

How China’s Customs Retrieves Duty Losses and Controls Smuggling

How does a country keep track of all the goods crossing its borders? What is the best way to achieve tax harmony? Avoid smuggling? Heavyweight international trader China looks to its statistics department to achieve all this. China Custom’s SAS-based Enforcement Assessment System (EAS) has now been live for over two years, and the results are undeniably impressive.

12 October 2009 | Research

Looking Ahead

The Development of Information Management in Asia’s Public Sector. A survey of public sector IT executives in Asia

Government agencies in Asia now better realise the importance of information, as there is much demand from the public. In the past, people would accept what was offered to them from their government. Now, people are generally well-versed with information-and-communication-technology tools and are more aware of what government is doing for them. So the public in Asian countries wants more information and they want it faster.

5 October 2009 | Spotlight

Reduce Storage Costs and Risks in the Enterprise Now

This article examines how enterprises can reduce storage capital costs by increasing storage utilisation and managing change to remove risk in the data center.

30 September 2009 | Spotlight

Prevention is ALWAYS better than cure

What is Data Loss Prevention and why should companies in Asia Pacific care?

22 September 2009 | Spotlight

Three ways to go green: Fuji Xerox

Fuji Xerox recently launched The Eco Solution that will empower organisations to reduce cost, improve productivity, strengthen security and save the ecosphere in one seamless and efficient workflow with our know-how in document management.

22 September 2009 | Spotlight

A Storage Strategy for Tough Times: Symantec

The current economic crisis has injected a disconcerting amount of uncertainty into the business climate. This article focuses on four key areas where IT departments can take action to reap significant near-term benefits from their storage systems.

18 September 2009 | News

One-stop cloud source launched for US federal agencies

The US government has launched Apps.gov, a dedicated web site for federal agencies to ‘quickly browse and purchase cloud-based IT services for productivity, collaboration and efficiency’.

15 September 2009 | Spotlight

How to get better value security: Symantec

A scattered approach to enterprise security is problematic. It’s costly to implement, a pain to manage, and not as effective as it needs to be.

8 September 2009 | Spotlight

Put Your Data Storage on a Diet: Symantec

Learn how an information exposure assessment provides you with a detailed analysis of how your information is exposed internally and externally, along with a clear plan for reducing and eliminating your areas of exposure.

1 September 2009 | Spotlight

How to turn risk into return: Symantec

How IT governance, risk management, and compliance drive better business outcomes

25 August 2009 | Spotlight

How to weather the storm: Symantec

Making IT Work in Tough Times—and Coming Out Ahead

24 August 2009 | Feature

legislator pushes for a bigger role for it

Dr Samson Tam is an entrepreneur who has made an indelible mark on Hong Kong‘s electronics industry. In the next phase of his career as a legislator, he wants to change society through the use of information technology.

19 August 2009 | Spotlight

Achieving Public Policy Goals Through Open Source

With information technology at the heart of all businesses and government agencies delivering efficiency, productivity and competitiveness, decision makers would do well to pay attention to changes in the IT landscape.

19 August 2009 | Spotlight

Get Your Money Out of Storage

The need for storage is projected to grow at two to three times the rate of IT budgets in coming years. Some organisations, however, are finding ways to not only increase their control over storage growth, but even reclaim up to six and seven figures in costs from current storage investments.

12 August 2009 | Spotlight

Critical Government Services Are Becoming Event Driven: Tibco

Whether they’re ready for it or not, in line with the new models of Citizen Centric Government, or System Centric Services, many government agencies are becoming event driven.

12 August 2009 | Spotlight

Blue Coat to Present at Government Information Forum Hong Kong

Blue Coat Systems, Inc. the technology leader in Application Delivery Networking, today announced that Director of Product Marketing, Asia-Pacific, Blue Coat Systems, Jonathan Andresen, will present “Security Today’s Public Sector Networks with Cloud Security and Layered defence Architecture” at the 6th Government Information Forum 2009. The conference will convene August 19-21, 2009, at the Grand Hyatt Hotel in Hong Kong.

12 August 2009 | News

How forecasting technology can fight tax fraud

Taxation fraud is a key challenge faced by Asia Pacific’s public sector. Governments can reduce this monetary leak using forecasting technologies, CEO of SAS Jim Goodnight told FutureGov.

10 August 2009 | Spotlight

Government enhances social analytics with SAS

Governments are increasingly aware of the importance of social analytics to build a high-quality society. Applications of social analytics can be very broad, including building a surveillance and early warning system on social issues, and understanding and predicting various aspects of citizens’ behavioral patterns in order to improve efficiency of policy implementation and maintain good citizen relationship.

29 July 2009 | Spotlight

Performance-Driven Government: Are You There Yet?

In today’s world, the performance of government agencies is measured by immediate results and outcomes – much like the private sector. This translates to greater levels of accountability and transparency. Government agencies now have to offer more choices, channels and customisation of …

17 July 2009 | Feature

Legislator keynotes at Hong Kong govt event

Honourable Dr Samson Tam, Hong Kong’s Legislative IT Councillor, will open the Government Information Forum in Hong Kong on 19 August at the Grand Hyatt Hotel.

15 July 2009 | Spotlight

The unification of information

With the Internet making the world flatter, the world has changed profoundly over the last ten years. Citizens are expecting higher information quality delivered from their Government agencies more than ever before.

9 July 2009 | Spotlight

Embarcadero: manage resources, increase efficiency

More so than ever, periods of economic contraction demand that organisations evaluate every aspect of how they operate. Typically this investigation starts by examining how an organisation can retain and sharpen their competitive edge while at the same time trimming, and sometimes drastically cutting costs. One area most organisations are re-evaluating is software resources.

1 July 2009 | Spotlight

Going Green – the Eco-Smart Way: Fuji Xerox

A green office is no longer just an indication of an organisation’s responsibility to the environment, and it is not just the IT department’s problem. The business case for a green office, in terms of reduced costs, improved efficiency and greater security controls is easy to see.

30 June 2009 | Spotlight

HP proposes a path to greener printing

Public sector organisations are often expected to take the lead in environmental sustainability. With tightening budgets and rising energy costs, green initiatives are seen as critical, if not necessary. And it is not just for branding reasons. Green initiatives can reap much desired cost savings in a challenging economic climate.

24 June 2009 | Spotlight

Open Source: The future of virtualisation

Adopting open source virtualisation to deliver greater operational flexibility, tighter server consolidation and lower deployment and operational costs.

23 June 2009 | News

Govt lags private sector SaaS adoption in Asia

While Asia Pacific’s Software-as-a-Service (SaaS) market is expected to reach a high of US$298 million in 2009, little of this growth is expected to come from the government sector.

15 June 2009 | News

Govts buck trend for data storage growth decline

Enterprise disk storage revenue fell 18.2 per cent in the first quarter of this year as a willingness to pay to store information has fallen, a global study by IDC Research has found. However government storage spend is still growing, claims tech giant IBM.

11 June 2009 | News

CIO of world’s biggest hospital to blog for FutureGov

Jialin Liu, Director, Centre of Medical Informatics at the 5000-bed West China Hospital, will share his insights with readers of FutureGov.

9 June 2009 | Spotlight

How government can gain from the cloud

With cloud computing playing a major role in application delivery, enterprises are seeing it as a natural extension of virtualisation. But what have governments to gain from the cloud?

8 June 2009 | News

Asian govts to spend more on software in downturn

Governments in Asia Pacific will continue to spend on software despite the economic downturn, an IDC study has shown.

29 May 2009 | News

ECM to grow despite economic gloom

The value of the enterprise content management (ECM) solutions market in Asia Pacific will grow by between four and seven per cent over the next three years, regardless of the economic outlook, an IT analyst has predicted.

18 May 2009 | News

Japan govt plots private cloud

Japan’s government is planning to build a private cloud environment that could eventually host all Japanese government software.

15 May 2009 | News

Singapore shapes Qatar's e-govt model

Singapore’s Infocomm Development Authority is assisting ictQATAR in implementing the Qatar Services Infrastructure (QSi) project, a fast developing e-government initiative.

15 May 2009 | Spotlight

Bangkok University puts printing pains in the past

Bangkok University is to be found in the heart of Thailand’s capital. It was officially founded in 1962 and is the Kingdom’s oldest and largest private university. The main aim of the University is to help students reach their highest academic and practical potential. Bangkok University students are equipped with the vision, flexibility and adaptability to pursue their careers confidently in this competitive, fast changing world…

12 May 2009 | Spotlight

Modernising case management in the public sector

Today, many federal, state, and local agencies throughout the United States have installed some type of case management system. Their attempt to coordinate with other systems or centralise the information to provide a standard approach throughout a jurisdiction has not been successful due to the complexities of their existing legacy environment…

10 May 2009 | Feature

Making everyone ‘Stand Tall’

A group of extraordinary medical professionals from Hong Kong have been helping rehabilitate young amputees who survived the 2008 Sichuan Earthquake. Now, communications technology is helping them achieve their vision even more effectively.

8 May 2009 | News

Keep vigilant in a complex threat environment

With increasingly sophisticated online infrastructure, Asia’s governments are facing lots of real threats that deserve their vigilance.

6 May 2009 | Spotlight

How to manage the IT to BT transformation: Sun

Today, every aspect of the enterprise is increasingly embodied in the technology it uses, from process application-driven business operations to Internet-based interactions with customers and suppliers.

4 May 2009 | News

Swine flu prompts teleworking rethink

The threat of a pandemic are prompting governments to evaluate the role of teleworking to keep essential services up-and-running.

24 April 2009 | News

New solution to protect business communications

The offering aims to prevent lost email under its existing security infrastructure

23 April 2009 | News

Singapore police calls for witnesses through online TV

The Singapore Police Force (SPF) has teamed up with Singapore Press Holdings’ online television service, Razor TV, in an effort to appeal for crime witnesses through short video clips.

22 April 2009 | News

Technical glitches trouble Indonesia's elections

Technical glitches to the electronic vote-counting system used in Indonesia could delay the elections, the archipelago’s President Susilo Bambang Yudhoyono has warned.

22 April 2009 | News

Sun/Oracle merger: why the public sector should worry

Oracle Corporation’s acquisition of Sun Microsystems should worry the public sector because the enlarged entity could lead to price hikes and “vendor lock-in”, according to an IT analyst.

20 April 2009 | News

Singapore Police Force on Facebook

The Singapore Police Force (SPF) has become the latest Singaporean government agency to embrace social networking by launching its own Facebook page.

15 April 2009 | News

Bahrain launches complaint service site

Bahrain’s Industry and Commerce Ministry has launched a web site for unsatisfied customers to lodge complaints against a product or service.

10 April 2009 | News

The future of a recession-proof technology

Matt Jackson, Polycom’s Global Director for Government, talks about his observations and vision on teleconferencing

7 April 2009 | News

Japan to invest US$3bn in ICT

The Japanese government plans to inject 3 trillion yen (US$29.8 billion) into ICT infrastructure over the next three years in a bid to boost growth in the sector.

7 April 2009 | News

Govts invest in fuel-saving air traffic system

Japan, Australia, New Zealand and the US are among the countries to have supported the adoption of a new technology to reduce fuel consumption - and so carbon dioxide emissions - of air traffic.

7 April 2009 | News

Microsoft updates e-health platform

Microsoft is set to unveil a new version of its software for aggregating health records which it claims makes it easier for patients and doctors to share information electronically.

6 April 2009 | News

The Philippines slips in network readiness study

The Global Information Technology Report 2008-2009 placed the Philippines at 85 out of 134 countries in the network-readiness index that identifies points that allows for a country to establish and improve their own ICT infrastructure.

31 March 2009 | Research

Asia’s public sector boosts spend in networking

Research expects more than 40 per cent growth in enterprise networking spending over the next four years

26 March 2009 | News

Seeking the real value of SOA

More than three years ago, at the first SOA seminar that your correspondent attended, a handful of visionaries were spending the whole two days explaining to the puzzled CIOs and IT managers what SOA was, what benefits it could bring and in which areas they should start their pilots.

24 March 2009 | News

Indian elections go high-tech

Bangalore, the technology capital of India, will be using technology to improve the transparency of its elections in the state.

24 March 2009 | News

SAS: business analytics should be a strategic priority

Governments are facing many priorities in tough economic circumstances, and business analytics should be a strategic priority, according to SAS head of technology practice, Singapore & emerging markets, Shanmugar Sunthar.

23 March 2009 | News

Vietnam makes cost savings via video-conferencing

Vietnam’s Government Office announced last week that the Chairmen of provincial-level people’s committees will attend the government’s socio-economic discussions via videoconferencing systems from late this month.

18 March 2009 | News

Three quarters of gov agencies to embrace GIS

Three-quarters of government agencies in Europe and North America have, or plan to implement geographic information systems (GIS) for crime monitoring, urban planning, traffic monitoring and national defense, according to a survey by market analyst Datamonitor.

13 March 2009 | Spotlight

BPM, EA to be key focus for government in 2009

Business Process Management and Enterprise Architecture will be crucial enablers for public sector managers to align IT with their agency needs in 2009, according to CrimsonLogic. “Demonstrating proven effectiveness” and “Providing measurable customer satisfaction” were the two biggest challenges from feedback at this year’s Government Information Forum.

12 March 2009 | Spotlight

Buying into Service Oriented Architecture

Shopping around for the best Service Oriented Architecture (SOA) platform? You might want to check out the example of Britain‘s legendary department store, Harrods.

12 March 2009 | Spotlight

The Power of Now in Government

Today it is more critical than ever for government agencies to leverage existing assets, collect and analyse information from a variety of sources and redistribute it as quickly as possible to other organisations that need it, and provide citizens with convenient access to information and services.

12 March 2009 | Spotlight

The Future of Data Protection in the Virtual Data Centre

Storage virtualisation for the sake of storage virtualisation is just not enough these days. What businesses really need are solutions that not only provision storage more efficiently, but that can virtualise, protect, migrate, dedupe, encrypt, replicate, recover, and archive any data source in real-time via policy.

12 March 2009 | Spotlight

Leading ICT, E-government and E-learning solutions

Partnering with Governments for Networked Nations. ST Electronics is Singapore’s largest ICT (Information Communication Technology) company and one of Asia’s leaders in e-Government solutions – a reputation earned by developing and customising ICT, electronics systems and infrastructure for governments around the world.

12 March 2009 | Spotlight

Go Wireless. Go Paperless. Be Automated. Be Efficient.

Since day one, the CADI SmartSense Wireless Sensing System has been specifically designed for use in the stringent healthcare environment. CADI SmartSense empowers hospitals with clear visibility of real-time patient status and resources, helping caregivers improve patient care while optimizing hospital efficiency.

12 March 2009 | Spotlight

Consolidating clinical data

Higher quality, faster service, better outcomes, and increased patient satisfaction may sound like buzzwords, but they do represent the challenges faced by any medical facility, anywhere in the world, says Christian Reinaudo, who joined Agfa HealthCare as President in January 2008.

12 March 2009 | Interview

Geography in action

Jack Dangermond, Founder and President of ESRI, is a firm believer that government should not only share GIS within its departments, but with the public too. For Jack Dangermond, President of ESRI, geography is a life long passion. “Geographic information is critical to many aspects of governing,” he says…

11 March 2009 | Feature

Security in a wireless world

Robin Hicks Editor FutureGov in interview with John Cunningham, Director of Enterprise Wireless for Motorola’s Enterprise Mobility Business in the Asia Pacific region.

9 March 2009 | News

Korea’s tourism agency launches controversial online advertising campaign

Korea’s Department of Tourism has commissioned controversial web traffic company uSocial for a large-scale online advertising campaign.

6 March 2009 | News

Singapore government shows confidence in cloud computing

Despite security fears raised by the “G-fail” incident last week, when an overloaded data centre in Europe prevented millions of Gmail users from accessing their accounts, the Singapore government has given cloud computing its vote of confidence.

26 February 2009 | Spotlight

Tapping new intelligence to optimise programme management in a smarter planet

The oversight, funding and administration of many government activities is typically segmented and managed through programmes. At its core, Programme Management focusses on cost-effectively fulfilling goals designed to improve citizens’ quality of life.

25 February 2009 | Spotlight

Citizen Relationship Management in action

Nanyang Technological University and the Singapore Academy of Law are reaping the benefits of CRM, by managing their valued relationships effectively and scalably. End-to-end outreach at leading Asian university. Singapore-based Nanyang Technological University (NTU) is ranked as one of the top 20 technology universities in the world…

18 February 2009 | News

World’s largest virtualised desktop deployment in Brazil’s schools

Brazil is to install 356,800 virtualised desktops to schools in all of the country’s 5560 municipalities, allowing millions of schoolchildren to access information technology across the country.

18 February 2009 | Spotlight

Improving Citizen Services and Patient Relationships Using CRM

One concept that now transcends both commercial business and the Public Sector is the notion of customer relationship management, writes Jonathan Farmer, CRM Lead - Asia, Microsoft. For over 15 years, businesses have used Customer Relationship Management (CRM) technologies to drive competitive…

16 February 2009 | Spotlight

Managing the transition to SharePoint in Singapore

Many Singaporean government agencies are considering the move from IBM Lotus Notes to Microsoft Exchange and SharePoint because of the rich feature set of the Microsoft solutions, the strategic value of partnering with Microsoft and the high availability of IT staff trained on Microsoft technology.

13 February 2009 | Spotlight

Transforming government with SAS business analytics

Government agencies are now entering an unprecedented time of transition and scrutiny – tasked to do much more with far less. The ability to provide “smart” access to massive amounts of data is at the top of the technology agenda for agencies across the board.

11 February 2009 | News

Investment in HK Clinical Management System paying off

Over the past decade, Hong Kong Hospital Authority (HKHA) has dedicated itself to bringing world-class healthcare systems to its citizens. The growing popularity of the web has opened up various windows of opportunities…

6 February 2009 | News

Singapore Minister: data burden to rise as IT budgets fall

IT budgets may be falling but the volume of data generated by governments will continue to rise exponentially this year, Singapore’s Senior Minister of State for Trade and Industry S. Iswaran warned today (Friday February 6th).

4 February 2009 | Spotlight

E-government solutions for connected nations

ST Electronics is Singapore’s largest ICT (Information Communication Technology) systems company and one of Asia’s leaders in e-Government solutions, developing and customising ICT, electronics systems and infrastructure for governments around the world.

4 February 2009 | News

Korea plans on super broadband

By 2013, South Korea will install a nation-wide super-broadband infrastructure which will enable the downloading of a feature film to be completed in one or two seconds.

4 February 2009 | Feature

Buyers’ guide to: conferencing solutions

Conferencing solutions have gone mainstream in big enterprise environments – now we take a look at the different approaches to bringing people together.

3 February 2009 | News

Taking the best of Web 2.0 into the public sector

With the widespread use of the internet and the enormous success of social network platforms, governments around the world are jumping on the bandwagon and work on strategies how to expand their services by incorporating Web 2.0 technologies.

27 January 2009 | News

Australian university increases performance and cost savings

CQUniversity, an Australian university with 10 campuses and more than 21,000 students and staff, has migrated its critical IT systems to Red Hat solutions and has since realised significant cost savings, increased performance, ease of management and reliable, ongoing support.

21 January 2009 | News

Singapore govt services on the go

Under the Mobile Government project by the Ministry of Finance and the Infocomm Development Authority, the Singapore government currently has 200 of its services accessible though mobile devices.

21 January 2009 | News

Bahrain to standardise govt ICT

The eGovernment Authority of Bahrain has rolled out a new initiative “Enterprise Architecture Project” to upgrade and standardise the level of Information Communication Technology in all government entities.

20 January 2009 | News

NSW Police armed with information

New South Wales police will benefit from the introduction of a new national information-sharing platform that enables police and law enforcement agencies to exchange and access detailed profiles of persons of interest across all jurisdictions.

8 January 2009 | News

India: SMS for police help

The Hyderabad police have launched SMS facility for quick access to the police. In case of emergency, citizens of Hyderabad can get help by texting the police.

6 January 2009 | News

Malaysian govt to introduce e-stamping

Stamping of documents will go online with the introduction of an e-stamping system by the Inland Revenue Board.

1 January 2009 | Deals

Business intelligence is more critical for governments than ever

Governments have watched as economic storm clouds have continued to gather; in such a climate, it’s only natural that governments would slash spending and investments, maintaining a defensive posture just to survive. But, in truth, economic adversity represents opportunity, says Shantanu Srivastava, Regional Manager ASEAN, Business Intelligence & Performance Management at Cognos, an IBM Company.

30 December 2008 | Research

Internet main source of news for 206 million Chinese

According to a new report, the Internet is the main source of news for about 206 million Chinese.

30 December 2008 | Deals

ST Electronics wins S$86m integrated resort contracts

Singapore Technologies Electronics Limited (ST Electronics), has been awarded contracts worth about US$60m to provide an Integrated Security System, IT Infrastructure System and a Carpark Guidance & Payment System to Resorts World at Sentosa (RWS), one of Singapore’s Integrated Resorts.

19 December 2008 | Feature

Governments need to enhance operations with Business Intelligence

Adaire Fox-Martin, Vice president, Public Services, SAP Asia Pacific and Japan, discusses the importance of Business Intelligence to APJ’s public sector agencies.

15 December 2008 | News

Industry-first metric for data centres

Return on investment of energy efficient infrastructure and equipment can now be calculated with an industry-first metric from Emerson Network Power.

10 December 2008 | Research

Storage is top priority for Asia's CIOs

A survey of CIOs, conducted by Hitachi Data Systems has found that 88 per cent of them agreed that storage remains a top priority. The survey also discovered that across the Asia Pacific region, IT is embedded closely in all business operations, which make leveraging IT efficiently a critical task.

9 December 2008 | Deals

Companies expand alliance to advance information security

EMC and Microsoft Corp. are expanding their technology partnership to help companies better protect sensitive information and share it in a more secure manner. The companies will be working together with a built-in “systems” approach that helps protect information throughout the infrastructure based on content, context and identity.

3 December 2008 | News

India to be one-fifth of global WiMAX users by 2012

By 2012, more than 27.5 million Indians will be WiMAX users.

3 December 2008 | News

New department in Microsoft for mobile services in Asia

Microsoft has a new Mobile Platform, Applications and Services Business Development Asia team which will be promoting Microsoft’s mobile platform and deploying new mobile services and applications from the company across Asia.

1 December 2008 | News

Indian state to deploy WiMAX for e-govt

Chhattisgarh state government will modernise its communication infrastructure to connect all its departments with a new, high bandwidth State Wide Area Network.

29 November 2008 | News

Thai ICT ministry says WiMax and 3G licences imminent

The Information and Communications Technology ministry says WiMax and third-generation mobile network operating licences should be allocated to operators by mid-2009.

19 November 2008 | News

Ingres improves open source database availability

Ingres has enhanced its database solution to simplify application development and improve availability and system recovery. The new version of open source database has been launched by for business critical applications at an affordable cost.

18 November 2008 | Research

ICT to cut emissions in India?

A new report says that a more pervasive use of ICT can help reduce emissions and fight climate change in India. While the country may be known the world over for its expertise in ICT, the use of it is fairly limited.

13 November 2008 | News

South Korea creates 'digital city'

The Incheon Free Economic Zone and the Incheon Urban Development Corporation in South Korea has created Asia’s first ‘digital city’.

7 November 2008 | News

GIS boosts law enforcement work in New York

The New York City Department of Probation has deployed ESRI’s geographic information system software to manage caseloads, track high-risk probationers, and share information with other law enforcement divisions more efficiently.

6 November 2008 | Spotlight

Driving value through a business process platform

The challenges facing the public sector today are greater than ever, writes Vivek Puthucode, Industry Principal, Public Sector, Australia/New Zealand, SAP Australia.

6 November 2008 | Spotlight

Next generation data centres

Pankaj Sharma, vice president, sales and marketing, Asia Pacific and Japan, explains how APC meets the challenges of cooling and powering data centres.

6 November 2008 | Spotlight

The perpetual collaboration mandate

Globalisation, ecological issues, technological impact and other modern challenges are driving the need for streamlined government collaboration, says Jeffrey Rhoda.

5 November 2008 | Spotlight

Shaping governments of the future

Leong Peng Kiong talks about pioneering new ways of building, implementing and operating e-government services.

5 November 2008 | Spotlight

Cutting edge technology is not enough

Alan Chng, Vice President - Business Imaging Solutions Group of Canon Singapore, sheds light on how the company makes service innovation a priority through the GTA.

5 November 2008 | Spotlight

Releasing the power of information

The Government Technology Awards place the spotlight on areas of innovation in Asia that are exciting to EMC, says Steven Leonard, President, EMC Asia Pacific & Japan.

4 November 2008 | News

Bahrain launches e-govt portal

Bahrain has introduced a new e-government gateway as an outcome of a study conducted to cater to the needs of the public through streamlining e-government services procedures.

3 November 2008 | News

Mobile security solution introduced in Singapore

SingTel, a major carrier in Singapore, has introduced a new product which ensures that confidential data on lost laptops is not compromised.

3 November 2008 | News

Microsoft unveils cloud computing system

Microsoft has introduced Windows Azure – an operating system that allows developers to build cloud-based applications.

31 October 2008 | Spotlight

Open Source Makes “Cents” for the Public Sector

Public Sector organisations all have one thing in common – they answer to the taxpayers. Government agencies are always looking for the best way to quickly deliver IT enabled services to their citizens while driving down costs. And they want a flexible subscription model so that if budgets and services are cut back then their costs go down as well. These are just two reasons why more and more Public Sector agencies are turning to Open Source. As guardians of the taxpayers money, Open Source simply makes “cents.”

31 October 2008 | Spotlight

Toshiba multifunction peripheral provides security to your business

In the recent years, the number of cyber attacks has risen tremendously. These attacks have caused many chief security officers to lose sleep. In view of these attacks, it is of utmost importance to conduct regular updates of virus patches, definitions and Operating Systems security patches. It has now become a daily affair to keep our Anti-Virus, Security software and Operating Systems patches up-to date to prevent any cyber attacks on our Information Systems.

31 October 2008 | News

Microsoft to help the Gulf develop public technology policy framework

The Dubai School of Government has signed a deal with Microsoft to develop a pioneering technology policy that will aid officials in the Gulf to improve service delivery to the public.

30 October 2008 | Feature

Integrated Healthcare: The Push for Quality & Productivity

The virtual explosion of costs in the healthcare sector affects all, from private payers to the government, hospitals, individual care providers and patients. But despite rising costs, hospital budgets have remained more or less the same. Today’s healthcare organisations must face growing pressure to optimize clinical and business systems and improve patient satisfaction.

30 October 2008 | Feature

Managing heterogeneity

Open Source is not a religion; it’s a licensing choice. As government organisations embrace Open Source Software (OSS) on a case-by-case basis, IT environments are going to have to successfully manage solutions that interoperate across the licensing divide. As we find out, pragmatism is already ruling in IT departments around the region.

23 October 2008 | Feature

Buyers’ guide to: secure printing

We review the latest generation of MFPs to see how government offices can manage sensitive data without sacrificing productivity.

23 October 2008 | Feature

Network intelligence in a successful SOA implementation

Though it has been around for a while, the concept of Service Oriented Architecture (SOA) still conjures an air of mystery. Perhaps it’s the term SOA that sounds intimidating. Simply put, SOA is about achieving a connection among integrated systems to allow different applications to exchange data.

22 October 2008 | News

Experts believe cloud computing increases risk of data leakage

Cloud computing has been illuminated as being thought to increase and not decrease the risk of data leakage. A recent symposium on the topic of ‘Cloud Computing’ reported a key finding in its post symposium survey: the attendees voted unanimously that cloud computing increases, not decreases the risk of data leakage.

10 October 2008 | Feature

City Hall and GIS

Mapping technologies are changing the way city and local government operates.

9 October 2008 | Feature

Making WiMax mission critical

Benhur Mesfin, Director of Business Development & Strategy Wireless Broadband at Motorola Asia Pacific, explains why WiMAX can be operated privately.

5 October 2008 | News

Reducing IT carbon footprint by 80-90 per cent

‘Carbon Calculator’ and online ‘Server Consolidation Analysis Resource’ released.

2 October 2008 | News

Malaysia trials videoconferencing in courts

The Malaysian government is considering videoconferencing and other IT-related deployments in courts nationwide, following the successful implementation of a pilot project in Sarawak.

29 September 2008 | News

Singapore’s Next-Gen broadband network nationwide by 2012

All homes and businesses in Singapore are to be connected to the country’s 1Gbps all-fibre National Broadband Network by 2012. The Singapore Government has selected a consortium to design, build and operate the passive infrastructure, in a move seen as world’s most radical structural separation of fixed telecoms.

25 September 2008 | News

Healthcare IT ‘specialised’

Small and far away from major markets, New Zealand has traditionally been ‘underserved’ by international healthcare IT vendors, according to Grant McPherson, Regional Director South/South East Asia at New Zealand Trade & Enterprise (NZTE).

25 September 2008 | News

New Zealand varsity upgrades backbone

With 22,000 students and 2000 staff on four major sites, Victoria University in Wellington, New Zealand, needs top grade communications. Efficient access to knowledge resources, administrative systems and educational applications all depend on reliable, high speed data connections throughout the campus.

25 September 2008 | News

South Korea shares egov insights

Civil servants from Paraguay are visiting South Korea to learn how to establish and run an e-government platform. The visit was organised by the Ministry of Public Administration and Security’s training centre for public employees and the Korea International Cooperation Agency.

25 September 2008 | Feature

SOA: Enabling next generation govt

We take a look at how the government is using Service-Oriented Architecture to reduce the cost and increase the agility of public sector IT infrastructure.

23 September 2008 | News

IBM tops security software report

A new report has rated IBM as the leading vendor worldwide in identity and access management security software in 2007.

22 September 2008 | News

EMC placed as market leader for info infrastructure

Gartner has placed EMC Corporation in the “Leaders” quadrant of the 2008 Magic Quadrant for Storage Professional and Support Services report.

18 September 2008 | News

R&D centre launched for social software

IBM has launched a centre for social software, which will bring together the top talent at the company who will work with university students and faculty, clients and partners, for the research, development and testing of social software.

17 September 2008 | Feature

Why WiMax?

The wireless broadband technology has been the ‘next big thing’ for some time. FutureGov assesses when and in what circumstances it will take off and what it means for the public sector. Report: Jianggan Li.

15 September 2008 | News

US Postal Service reduces costs with transportation scenario analysis

The United States Postal Service (USPS) has realised over US$5 million in annual savings through a strategic transportation management initiative.

11 September 2008 | News

New web specs to improve interoperability

Previous better known for their competitiveness on the Enterprise Content Management (ECM) space, IBM, EMC and Microsoft have come together to provide customers with a web spec that improves the process. Known as the Content Management Interoperability Services (CMIS), it enables applications to interoperate with multiple ECM repositories by different vendors.

5 September 2008 | News

Chinese university deploys campus-wide wireless LAN

Nanjing University of Posts and Telecommunications has deployed a campus-wide wireless LAN (WLAN) to its two campuses, becoming one of the few universities in China to provide complete wireless LAN coverage to every building in addition to the campus’ outdoor spaces.

3 September 2008 | Deals

Marrying content management and compliance

Records management vendor Fuji Xerox and IT management software vendor CA are partnering in Singapore to provide an integrated Enterprise Content Management and Identity and Access Management solution – and the country’s public sector is squarely in their sights.

2 September 2008 | News

Google launches web browser

Google is joining the browser war by launching its own application which aims at offering safer and richer web experience.

1 September 2008 | Deals

CrimsonLogic appoints new manager for Filipino operations

New General Manager to steer CrimsonLogic’s growth in the Philippines.

1 September 2008 | Deals

Fuji Xerox pushes green IT solutions

Fuji Xerox has just launched a range of multifunction devices – focusing on efficiency, security and crucially, the environment.

30 August 2008 | Research

Information Management Mistakes Can Wreak Havoc in the Public Sector

Prudent data security management has historically been the sole domain of the Chief Information Officer (CIO); and that is no longer the case. As of June 2008, more than 330 million records were compromised globally.

29 August 2008 | Feature

The rise and rise of green printing

Amelia Kwok reviews solutions that can help largescale public sector organisations conserve energy, reduce waste, and use other environmentally-friendly features.

28 August 2008 | Feature

Raising the standard for research and education networks

Dai Davies, General Manager at Europe’s advanced research network DANTE, talks about the challenges of meeting rising user demands and fending off cyber threats.

26 August 2008 | Research

iPhone—who for?

Chances are that you want one, your colleague wants one – but does your organisation want to give you one?

25 August 2008 | Spotlight

Accenture appoints new Public Service head

Barcelona-based Accenture veteran to oversee company’s business serving public-sector clients.

22 August 2008 | News

Chinese ministries push UOF document format

China’s International Department of the Central Committee of the Communist Party, the Ministry of Commerce, and the State Archives Administration have started to promote the Chinese-made Uniform Office Format standard.

22 August 2008 | News

Toshiba projectors break new ground

With most offices facing space constrain issues, it is useful to know that projectors fitted with Toshiba’s Extreme Short Throw Projection or ESP technology enables any presentation to be held even in the most confined area.

13 August 2008 | News

India to account for one-fifth of world’s WiMAX subscribers

A recent study puts the number of WiMAX subscribers in India at more than 27.5 million by 2012, around 20 per cent of the global figure.

12 August 2008 | Deals

China's Rail ministry secures national comms network

China’s Ministry of Railways is protecting its nationwide communications infrastructure, encompassing the Ministry’s headquarters and 18 bureaux.

11 August 2008 | News

Local government takes the lead in US

Green initiatives are being given a push from the bottom upwards in Arizona. Don Stapley Supervisor of Maricopa County says, “We want counties to be a catalyst for the change in the mindset of Americans.

7 August 2008 | Feature

WiMax around the world

Jianggan Li rounds up his interviews with the people behind WiMax deployments in France, the Netherlands and the United States.

7 August 2008 | News

Remote Thai province to deploy WiMAX

WiMAX wireless broadband network will be deployed in Mae Hong Son, a mountainous province in Thailand’s northwest, bordering Myanmar.

6 August 2008 | Research

UK civil servants want more access to Web 2.0 tools

A new study by Huddle.net - ‘Social Collaboration and Public Sector’ - has indicated that local government workers in the UK are straining at the IT department’s leash to use social internet tools.

6 August 2008 | News

Mobile computers for clumsy knowledge workers

Motorola has launched a new and improved ruggedised mobile computer, and large government organisations with clumsy remote workers stand to benefit.

1 August 2008 | Deals

Fourth largest US city signs GIS deal

Houston municipal staff look forward to simplified access to GIS tools and accelerated GIS development across the enterprise.

1 August 2008 | Interview

Focusing on ends rather than means

A shift to local government delivery, and a rapidly converging IT ecosystem is pressuring the region’s public sector to think strategically rather than tactically about the role of IT, says Microsoft’s point man for public sector, Ralph Young. Interview: James Smith.

1 August 2008 | News

IBM Research develops tech fix to aid human memory

New software helps people struggling with information overload.

31 July 2008 | Interview

Modernising Australia's tax service

Jianggan Li speaks with Todd Heather, Acting Chief Information Officer, Australian Taxation Office (ATO), to find out how its modernisation plans are coming along.

24 September 2007 | News

Best broadband in the world

Japan has the world’s fastest broadband connection

22 September 2007 | Deals

Indonesia and Singapore to enhance IT sector through collaboration

Indonesia and Singapore will be cooperating in information communications and technology, as stated in an agreement. The move will enable the two countries to engage in media collaboration which will in turn boost the ICT sector.

20 September 2007 | Deals

High-speed link to US schools

Indian and US universities to partner each other

12 September 2007 | Feature

Web 2.0 = SOA in the wild

What makes Web 2.0 applications different to the earlier generation of online offerings? In Web 1.0 we were trying to push innovation at users. Now the pressure is the other way – the users are pulling and shaping Web 2.0.

29 August 2007 | News

Singapore invests in Second Life

The Infocomm Development Authority (IDA) of Singapore has purchased real estate in the virtual world

29 August 2007 | News

Sri Lanka launches e-Champions

The program was intended to equip 30 CIOs with the skills to drive a successful e-Government

23 August 2007 | News

Philippines to execute broadband project or lose out

There is an urgency for Philippines to implement broadband project in order to compete with ASEAN neighbors

20 August 2007 | News

Web access guidelines to aid disabled in Thailand

NECTEC in Thailand has implemented Web Content Accessibility Guidelines (WCAG) as an official guide to web content developers.

20 August 2007 | News

Business solutions to be deployed at the Abu Dhabi government

The Abu Dhabi System and Information Committee (ADSIC) signed an agreement to deploy Oracle’s business solutions throughout the Abu Dhabi government’s IT infrastructure.

20 August 2007 | News

New contact centre lab at Singapore’s technical education institute

Students from the Institute of Technical Education (ITE) are set to hit the ground running as active contributors to the booming industries of hospitality and outsourcing, with newly-acquired practical skills in contact centre technology.

19 August 2007 | Deals

US$93.4 million earmarked for govt projects in Pakistan

Keeping in view the importance of IT in the economic development of the country, the Pakistani government has allocated Rs 5.64 billion (US $ 93.4 million) for 115 IT related development projects for the current fiscal year 2007-08.

16 August 2007 | News

Australian government considers blogs

The Australian federal government plans to enter the world of blogging. The aim is to promote a more interactive approach to policy development, via an official government website.

15 August 2007 | News

Myanmar's ICT park to launch soon

Myanmar’s largest ICT park, the Yadanabon Cyber City, located at 67 kilometres east of the second largest city of Mandalay, is nearing completion.

15 August 2007 | Feature

Fighting dengue fever with GIS

The National Environment Agency (NEA) in Singapore started deploying GIS in 1992 in order to develop a real-time Aedes mosquito control and monitoring system.

13 August 2007 | News

Hong Kong launches new e-govt portal

A new Government portal “GovHK” (www.gov.hk) was officially launched this month to provide one-stop government online information and services to the public.

10 August 2007 | News

UK’s MoD to give soldiers electronic health records

£80 million programme to make medical records available on the battlefield.

9 August 2007 | News

Brunei schools to go mobile

IT project embarked upon by the Ministry of Education will soon make students in Brunei schools connected.

9 August 2007 | News

Programme helps teachers make better use of ICT in learning

Twenty-eight teachers are expected to graduate from a post-graduate degree programme on integrating information and communications technology (ICT) in education this coming September.

6 August 2007 | Feature

Chinese university builds and manages a consolidated data centre

Huang Dawu and Song Shibing of Peking University share their experience of constructing and maintaining their data centre. Interview: Jianggan Li.

1 August 2007 | News

Australian government ICT spending down in 2007

Recently published ICT procurement plans for the 2007-08 financial year by federal government agencies reveals an overall drop in the volume of planned ICT projects on last year, according to a specialist government researcher.

1 August 2007 | Deals

Singapore shares ICT development experience

Singapore and ITU collaborate on training programme in ICT policy and regulatory frameworks.

31 July 2007 | Deals

Wi-Fi to boost Hong Kong's status as digital city

Administration envisages substantial cooperation with private sector to boost connectivity and mobility in the former British colony.

20 July 2007 | News

Cairo approaches South Korea for e-govt advice

Rising connectivity in Egypt spurs discussions of national e-government infrastructure - and they have come knocking on South Korea’s door for advice.

19 July 2007 | News

Singapore backs consortium of e-govt providers

The Singapore authorities have given their blessing to a consortium of local companies aiming to export ‘made in Singapore’ e-government solutions.

17 July 2007 | News

Singapore government email, web sites go down

Now you see them, now you don’t - power outage in data centre brings down key government web sites.

8 July 2007 | News

UNESCO launches ICT-in-Education online community

In July 2007, as part of the new “Knowledge Communities” project, UNESCO Bangkok launched an online ICT-in-Education community: an interactive forum which welcomes educators, teachers, administrators and policy makers and others to share their ideas and opinions on topics relating to the use of ICT in education.

3 July 2007 | Interview

Citizen safety through police mobility

New South Wales Police has introduced one of the largest deployments of mobile data platforms over an area using a single network.

12 June 2007 | Interview

Accessing Chinese patient records on the move

Qiao Kai, Chief Technical Officer of Sir Run Run Shaw Hospital, shares his experience in building and managing workflow using mobile devices.

3 May 2007 | Spotlight

Transparent, interoperable, secure: the Office Open XML file format

Oliver Bell, Regional Technology Officer, Microsoft Asia, highlights the importance of choice and compatibility in achieving the maximum benefits through effective XML data representation.

17 April 2007 | News

Government contact centres and citizen service

The humble contact centre has a growing role to play as the central hub for government-citizen interactions. Report: Raj Kumar Prasad.

28 December 2006 | Feature

Driving user participation for government intranets

Dr Mingu Jumaan, Director of Sabah State Computer Services Department explains the process of achieving organizational buy-in for your intranet.

20 December 2006 | Feature

Singapore school leverages ICT for global immersion

Technology is making the world a virtual classroom at Nanyang Girls High School.

30 May 2006 | News

Singapore announces US$1.27 billion e-govt masterplan

Joint announcement by Ministry of Finance and Infocomm Development Authority of Singapore heralds country’s shift from e-government to ‘i-government’ (integrated government).

7 May 2006 | News

Extending the enterprise: ruggedised government computing

There is no longer a trade off between knowledge-based working and mobility as a new generation of Panasonic ruggedised notebooks find favour with government users.

22 February 2006 | News

The view from the top: Hong Kong's Government CIO in interview

Howard Dickson, Hong Kong’s first Government Chief Information Officer, reflects on his first six months on the job. Interview: James Smith.

16 February 2006 | News

Autodesk web mapping goes open source

Design and data visualisation giant Autodesk has revolutionised the prospects for open source web mapping by making the code of its next-generation web mapping platform freely available.

9 February 2006 | News

Developing an emergency ambulance communications network in Penang

No one in the Malaysian state imagined that the first test of its ambulance communications network would be last year’s Indian Ocean Tsunami, says Dr Teo Aik Howe, Head of the Emergency Department, Penang Hospital.

23 January 2006 | News

Leveraging situational intelligence in Australia

John Weippert, Director ICT, Northern Territory Police Fire and Emergency Services, explains how a combination of technology solutions has led to better resource allocation. Interview: James Smith.

5 January 2006 | News

Candid camera: CCTV and the value of situational awareness

As events in London last year have demonstrated, CCTV is a technology whose time has come. Report: James Smith.

5 December 2005 | News

Human traffic management at Singapore's National Heritage Board

Philip Chua, Chief Information Technology Officer of the National Heritage Board in Singapore, shares the experience of implementing a People Counting and Tracking System.

24 November 2005 | News

Hong Kong Companies Registry implements e-Search

Digitising company information and placing it online has cut government costs and provided a competitive boost to the territory’s businesses, writes Gordon Jones, Registrar of Companies at the Hong Kong Companies Registry.

12 September 2005 | News

Developing Integrated Flagship E-Government Projects

Dr Muhammad Ghazie Ismail, Senior Vice President, Multimedia Development Corporation, Malaysia explains how e-government project can be integrated into a broader technology roadmap. Interview: James Smith.

2 September 2005 | News

Singapore MINDEF’s OpenOffice implementation

Dr Cheok Beng Teck, Director of the Chief Information Officer Office, at Singapore’s Ministry of Defence, explains the considerations that led to the world’s largest public sector open source desktop deployment. Interview: James Smith.

3 August 2005 | News

Singapore Police Force: a learning organization

Kan Siew Ning, Director of the Police Technology Department, Singapore Police Force, discusses the importance of process and organizational culture in supporting critical IT infrastructure. Interview: James Smith.

27 July 2005 | News

After the waves: the role of technology in the wake of the Tsunami

Technology has been a key component of relief, recovery and reconstruction efforts in Sri Lanka following December’s Tsunami. Report: James Smith.

19 July 2005 | News

Lightening the load: online tax filing in Thailand

Jantima Sirisaengtaksin, Chief Information Officer at Thailand’s Revenue Department, reveals the success of this year’s e-filing exercise. Interview: James Smith.

14 May 2005 | News

Singapore's JTC simplifies process complexity

Over half of JTC’s customer transactions occur online, thanks to a best practice IT project that integrated customer-facing and back office applications throughout the government agency. Report: James Smith.

9 March 2005 | News

Singapore property management agency invests in GIS

JTC Corporation, a government agency that provides tenancy and lease management services to more than 7000 companies in Singapore, has signed a deal for a web-based geographical information system.

7 March 2005 | News

Singapore unveils US$23.4 million information security masterplan

The Singapore government is investing S$38 million over the next three years to build Singapore’s capabilities in cyber security.

24 December 2004 | Deals

Self-service deployments: best practice guide

Welcome to the second volume in a series of Best Practices Guides written by Genesys Telecommunications Laboratories.

17 December 2004 | News

Chinese e-government: too hot to handle?

Estimated at US$4.8 billion, China’s market for e-government services now depends upon the development of common national standards. Report: James Smith.

26 November 2004 | News

Singapore trials biometrics for automated immigration at Changi

World’s first fully-automated check-in and immigration clearance system that uses biometric recognition technology, goes on trial.

3 August 2004 | Feature

Mobile feedback in the Philippines

In the Philippines up to 150 million text messages are sent each day. By contrast there are only 3.2 million internet users in the country. So when the Civil Service Commission examined creating new channels for citizen feedback, it realised that the wireless channel was the way to go.

12 July 2004 | News

South African govt improves revenue collection through IT

South African Revenue Service saves millions of dollars with unified view of the taxpayer following a Siebel and IBM implementation managed by Accenture. Report: Edmund Tan.

18 May 2004 | News

Shanghai's city websites initiative

Starting this month 18 upgraded information portals providing information about government policies will be available to local residents. Report: Edmund Tan.

12 April 2004 | News

Canadian city invests in software to improve efficiency

The City of Calgary has chosen to upgrade to an enterprise software platform executives say will be supported for the long term and will provide a base on which to add greater functionality down the road. Report: Edmund Tan.

28 December 2003 | News

Moving your Malware strategy out of the dark ages

It’s time to review your organisation’s approach to external threats to your network, says Greg Day.

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