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Government Analytics

New Taipei uses sentiment analysis to monitor, upgrade its services

Inconsistent service levels and frustrated citizens forced the municipal authorities of New Taipei City to act - by creating a sentiment analysis tool that enables them to respond to the complaints of citizens.

Connected Government

What is an ‘ops centre’? FutureGov explains

Singapore’s Prime Minister, Lee Hsien Loong, recently announced plans ...

Local Government

Chennai, India, launches face recognition software for CCTV

Chennai, the fourth largest city in India, has launched a ...

26 August 2014 | News

Thailand cuts computing costs by 30% over two years

Thailand’s government cloud has saved more than 30% of costs for hosting e-government services and internal government systems, Sak Segkhoonthod, President and CEO, told FutureGov.

26 August 2014 | News

Red Hat launches Asia Pacific Forum to answer open source questions

Open source solutions provider, Red Hat, will be hosting its annual Asia Pacific forums over the next two months to address pain-points and share strategies with public sector agencies and businesses interested in open source.

26 August 2014 | News

Connected Government shortlist announced for 2014 FutureGov Awards

Agencies from Indonesia, Thailand, Australia and Singapore have been shortlisted in the Connected Government category for 2014 FutureGov Awards.

26 August 2014 | Research

Singapore departments lead their peers on importance and use of connectivity, new survey reveals

Singapore public sector organisations are the most enthusiastic supporters of the role of connectivity to drive performance, beating their peers in Australia, Malaysia and India, according to a new FutureGov Research report.

25 August 2014 | News

E-government shortlist announced for 2014 FutureGov Awards

Indonesia, Malaysia, Australia, Singapore and New Zealand government departments have it through to the final stage of the 2014 FutureGov Awards for the E-Government category.

25 August 2014 | Research

Stop your technology being hijacked and attacked

Don’t let your APIs become liabilities.

22 August 2014 | News

Exclusive: Thailand plans to complete whole-of-government website by 2017

The Government of Thailand has approved the development of a website that will bring together services across all of its agencies, and is scheduled to be completed in three years, Sak Segkhoonthod, President and CEO of Thailand’s E-Government Agency, has told FutureGov.

22 August 2014 | Research

Measuring your department’s citizen self-service performance

Your government agency may be employing self-service methods, but without proper analytical tools, a wealth of valuable data and insights on user experience may be lost.

22 August 2014 | Feature

The 4 things you need to know about cloud security

Most government agencies are storing their data on the cloud, but this isn’t without risks. Red Hat explains 4 things that you must know about cloud security.

21 August 2014 | Interview

Drones delivering medicine? Bhutan pilots scheme to aid rural communities

A tiny rural nation - Bhutan - is pioneering the use of high-tech drones in its healthcare system. FutureGov reports.

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Artificial Intelligence Tools to be Used in Singapore Schools

The Infocomm Development Authority and Ministry of Education of Singapore have initiated plans to introduce ...

Students take a green stance with social media

Ngee Ann Secondary School’s students are on a bid to “change the world” with ...