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E-Government

New Zealand’s new whole-of-government website a ‘radical’ change

The New Zealand Government has launched a new website, Govt.NZ, bringing together information and services from across agencies. The website uses simple language, resizes to fit any device you use and is built on open source code.

Citizen Engagement

Singapore government partners students to use mapping technology on urban challenges

For the first time, students taking part in the Singapore ...

Citizen Engagement

India launches MyGov participation website to crowdsource for ideas

Citizens invited to volunteer in projects, suggest policy ideas and ...

25 July 2014 | News

South Korea to deliver customised services to citizens by end of 2014

The South Korean government is going to start providing customised public services to citizens by the end of the year, Dr. Oh Kang-Tak, Executive Director, E-Government Group, National Information Society Agency has told FutureGov.

22 July 2014 | News

“Urgent” mobile need in Australian state government, exclusive poll finds

There is an “urgent” need for mobile services in the Australian state government of Victoria according to 89% of IT officials in the region, an exclusive FutureGov survey has found.

21 July 2014 | News

Australia state government to migrate email to the cloud, improve staff mobility

The New South Wales Department of Family and Community Services has signed a deal with Fujitsu to migrate 27,000 email accounts to the cloud, which will improve mobility of on-ground staff serving communities across the state.

18 July 2014 | News

Asian Development Bank to provide technical, financial assistance to Open Government Partnership

The Asian Development Bank will be providing technical and financial assistance to help countries in the Open Government Partnership to implement their initiatives.

18 July 2014 | News

Start small and build up: Australia shares successes in public sector innovation

An online toolkit for policymakers, a framework for national collaboration, simulations to share census data - Australian Government departments share recent innovative moves, as part of the government’s ongoing Innovation Month 2014.

18 July 2014 | News

How Seoul achieved 95.7% citizen satisfaction with its government call centre

The Seoul Metropolitan Government’s call centre answers 33,000 calls from citizens everyday and has achieved a citizen satisfaction rate of 95.7%, says Michael Ahn, Assistant Professor, Department of Public Policy and Public Affairs, McCormack Graduate School.

17 July 2014 | News

Cities must step up and publish their data, says World Wide Web Foundation

Regional and local governments must follow central government efforts to open up data, says a report released this week by the World Wide Web Foundation. Definitions of open data should be flexible to encourage countries to take small steps towards openness, it adds.

16 July 2014 | News

The Philippines connecting 160 government offices to improve efficiency, allow shared services

Government agencies in the Philippines’ national capital region will soon be able to collaborate and access core services such as email, online security and web hosting with a new high-speed communication network.

16 July 2014 | News

Singapore Government showcases 3D urban mapping on newest commercial district

The Singapore government is using a smart 3D mapping tool to run large scale simulations to guide the planning, design and development of its newest commercial area, the Urban Redevelopment Authority told a gathering of 15,000 geospatial professionals yesterday.

15 July 2014 | News

New Zealand government departments report efficiency gains from Open Data

72% of government departments in New Zealand have become more efficient by reusing other agencies’ data, according to the latest progress report on open government in the country.

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