Spotlight | FutureGov - Transforming Government | Education

Technology

A roadmap to managing costs and the environment

A FutureGov discussion with Mr. Jeffrey Yeow, Senior Country Head of Solutions, Datacraft Singapore and Mr. Zaqy Mohamad Sales Director, Datacraft Singapore

Security

Environmental interference to security

As sophisticated security threats continue to rise, environmental factors have ...

Security

Why large format printing has a future

Even as disaster response teams begins to embrace smaller format ...

21 April 2010 | Spotlight

Japan's green government cloud

Asian governments are aggressively exploring how they can leverage cloud computing to enjoy the benefits of scaleability, costs and manageability. Japan is no different. But Japan’s key driver, uniquely, is the desire to reduce its environmental impact. Director Hideaki Sugiura from the Ministry of Economy, Trade and Industry explains why to Kelly Ng.

14 April 2010 | Spotlight

Business Intelligence in the Public Sector

Combine, visualise, and analyse

9 April 2010 | Spotlight

The 5Cs

A Fuji Xerox Vision for Education. Aware of the challenges the education industry faces, Fuji Xerox’s broad approach to helping education institutions achieve Lifelong Learning Beyond Classroom, is outlined by the 5Cs to allow teachers, IT and administrators to focus on their value added work.

9 April 2010 | Spotlight

Discussions from FutureGov Forum Hong Kong

FutureGov caught up with Peter Man, General Manager, Novell Hong Kong, on the sidelines of the recent FutureGov Forum Hong Kong, to discuss some of the challenges faced by governments in response to new technologies and demands placed upon them by their citizens.

5 April 2010 | Spotlight

Open cloud: Game changing technology for govts

Cloud computing is next generation IT which governments can use to change how they operate IT,

30 March 2010 | Spotlight

Australian healthcare provider migrates clinical system online

St Vincent’s & Mater Health Sydney implemented a web-based clinical support system which reduced cost without compromising user experience. Chief Information Officer David Roffe tells FutureGov the benefits of migrating its clinical system online.

24 March 2010 | Spotlight

Enterprise Content Management – Is it for you?

Enterprise Content Management is fast becoming a vital strategic tool for organisations wanting to stay on top of the ever growing sea of information that is being churned by the minute. Business information is highly diverse; it can exist in the form of a text document, a spreadsheet, websites, audio and video files, customer records, reports and real-time transactions, among others. Given the exponential growth of digital information and a dependence on content in business activities, organisations are finding that by deploying ECM solutions and technology into their enterprise-wide IT architectures, revenue goals can be achieved while keeping costs down.

9 March 2010 | Spotlight

Data De-duplication - Finding The Right Fit For Your Organisation

With global drivers such as rising IT operating costs, exponential data growth, regulatory compliance, strict service level agreements, and shrinking backup windows, enterprises around the world are forced to re-evaluate their data protection methodologies. In addition to the aggressive virtualization strategies being adopted by many global companies, IT managers are faced with an entirely new set of challenges – on top of their current concerns about data protection residing at remote or branch offices.

9 March 2010 | Spotlight

Governments’ data management challenge

For years, governments have faced the challenge of managing, tracking and analyzing enormous amounts of data so it can be quickly accessed to support strategic and tactical decisions. The problem is that data is distributed across multiple computing environments that are not easily linked for query and analysis. Successful commercial businesses have found that the best approach is to integrate and centralise data in one repository called an enterprise data warehouse.

1 March 2010 | Spotlight

Supporting the Department of Homeland Security

How Motorola’s Federal Technical Centre handles radio support for new P25 digital radio systems, while ensuring top-notch radio communications for federal agencies.

23 February 2010 | Spotlight

What is the big deal about Unified Storage?

The premise of the dedicated unified storage platform is that it is inexpensive, easy to use and fast for file sharing.

22 February 2010 | Spotlight

Evaluating Desktop Software From A Security Perspective

Citizens have high expectations for their …

17 February 2010 | Spotlight

Campus-wide internet connectivity

In issue 6.2 of FutureGov (April 2009, Future Campus pg 36-42) we discussed the rise of technology used in universities across Asia and the growth of wireless internet on campus was discussed. Here, we look at two examples of how Motorola has implemented wireless networks in universities in Asia to enable new approach to the existing pedagogy as well as to enrich and empower both the students and the faculty.

9 February 2010 | Spotlight

A Year with Enterprise Flash Drives – Lessons Learned

Enterprise flash drives are different from the traditional consumer flash in that the technology used inside of the drives uses chips with higher capacities and also higher performance.

29 January 2010 | Spotlight

Decoding Social Messages from Complaints Intelligence System

Efficiency Unit helps government departments uncover public concerns using SAS

25 January 2010 | Spotlight

Meeting SLAs in Virtual Data Center Environments

Virtualisation is on every CIO’s radar, and for good reason. It is widely considered to be one of the best ways to reduce costs and improve operational efficiency in IT, and the economic downturn has increased its prominence. After all, which CIO isn’t under pressure to do more with less today? VMware, with its commanding market lead and more than 120,000 customers is the virtualisation solution most often turned to.

25 January 2010 | Spotlight

The next generation of green technologies

The need for climate and environment friendly initiatives has been well-documented in recent years: if businesses go on as usual, with no regard to the adverse impact their processes may have on the earth, the result will be natural disasters on an unprecedented scale.

19 January 2010 | Spotlight

Increasing Government Effectiveness

New Thinking for a New Decade

19 January 2010 | Spotlight

Virtualisation Technologies: Past, Present and Future

In the last few years there has been a tremendous amount of interest in virtualisation. Initially the interest was in pure play server consolidation, with its corresponding savings in capital expenditure and management – still a very compelling argument to customers.

15 January 2010 | Spotlight

Aligning business IT needs in the public sector

Miscommunication between the business and IT teams is a prevailing problem in most enterprises. Implementing Enterprise Architecture provides a framework for the organisation’s Business-IT Alignment under changing circumstances.

11 January 2010 | Spotlight

Future of CCTV blends old with new

For many years, analogue CCTV systems have been the only video surveillance option in the market. It is only in recent years that video surveillance became digitised and equipped with many technologies and functions which the analogue CCTV systems could not provide to users previously.

8 January 2010 | Spotlight

Enterprise Virtualisation Powers Cost-Effective Growth

There are encouraging signs that the worst of the recession is behind us: in the stock markets, in better corporate results, in manufacturing activity. The time is now for businesses to lay the ground for growth.

4 January 2010 | Spotlight

How to make Property Licensing more efficient

Recently, the World Bank has published its “Ease of Doing Business 2010” report and Singapore has retained the 1st position for the easiest place to do business consecutively for the fourth year.

22 December 2009 | Spotlight

How the Philippines grew tax ROI by 400 per cent

“Over the past few years we had become less and less successful in collecting taxes, as evidenced by the continuous decline of our Tax Effort Ratio (TER), which is total revenue collections over Gross Domestic Product (GDP),” says Estelita Aguirre, Deputy Commissioner and Head of Large Taxpayer Operations Group….

8 December 2009 | Spotlight

Singapore’s Ministry of Manpower improves its planning and operations

The mission of the Singapore’s Ministry of Manpower (MOM) is to achieve a globally competitive work force and great workplace for a cohesive society and a secure economic future for all Singaporeans. To enhance the effectiveness, the Ministry needed to integrate data housed in disparate sources to provide a holistic one-MOM view…

24 November 2009 | Spotlight

Malaysia Gets Clearer Picture of Taxpayers

Malaysia’s Inland Revenue Board (IRB) needed to restructure. It was taking the board two weeks to prepare complex reports; the board couldn’t drill down into data for added details, it struggled to complete complex reports, and it couldn’t simulate how a proposed tax change would impact revenue. The IRB also didn’t have a solution that could handle all of the data it is able to access…

10 November 2009 | Spotlight

No longer taxing to deal with Australia's tax office

For both businesses and individuals, life is becoming more complex and the pace of change is ever accelerating. Nowhere does this have a greater potential to challenge processes and resources than within government agencies. To help it meet that challenge, the Australian Taxation Office (ATO) is leveraging SAS Business Analytics.

13 October 2009 | Spotlight

Building harmonious communities using SAS

The People’s Association plays an important part in Singapore’s nation-building efforts and collects a lot of data about the public through its community activities. It decided to implement an enterprisewide intelligence platform that puts that valuable data to use for analyses that help the agency hone its community-outreach efforts.

5 October 2009 | Spotlight

Reduce Storage Costs and Risks in the Enterprise Now

This article examines how enterprises can reduce storage capital costs by increasing storage utilisation and managing change to remove risk in the data center.

30 September 2009 | Spotlight

Prevention is ALWAYS better than cure

What is Data Loss Prevention and why should companies in Asia Pacific care?

22 September 2009 | Spotlight

Three ways to go green: Fuji Xerox

Fuji Xerox recently launched The Eco Solution that will empower organisations to reduce cost, improve productivity, strengthen security and save the ecosphere in one seamless and efficient workflow with our know-how in document management.

22 September 2009 | Spotlight

A Storage Strategy for Tough Times: Symantec

The current economic crisis has injected a disconcerting amount of uncertainty into the business climate. This article focuses on four key areas where IT departments can take action to reap significant near-term benefits from their storage systems.

15 September 2009 | Spotlight

How to get better value security: Symantec

A scattered approach to enterprise security is problematic. It’s costly to implement, a pain to manage, and not as effective as it needs to be.

8 September 2009 | Spotlight

Put Your Data Storage on a Diet: Symantec

Learn how an information exposure assessment provides you with a detailed analysis of how your information is exposed internally and externally, along with a clear plan for reducing and eliminating your areas of exposure.

1 September 2009 | Spotlight

How to turn risk into return: Symantec

How IT governance, risk management, and compliance drive better business outcomes

25 August 2009 | Spotlight

How to weather the storm: Symantec

Making IT Work in Tough Times—and Coming Out Ahead

19 August 2009 | Spotlight

Medical services: case studies from Thailand and China

Jianggan Li, FutureGov’s healthcare specialist, recently wrote about the role that enterprise mobility is playing in hospitals (FutureGov issue 5.4 p 8). Jianggan spoke to heads of hospitals at the forefront of providing best tools to clinicians at the bedside, and found that mobile data computing devices are increasingly becoming a mode of operation within hospitals.

19 August 2009 | Spotlight

Achieving Public Policy Goals Through Open Source

With information technology at the heart of all businesses and government agencies delivering efficiency, productivity and competitiveness, decision makers would do well to pay attention to changes in the IT landscape.

19 August 2009 | Spotlight

Get Your Money Out of Storage

The need for storage is projected to grow at two to three times the rate of IT budgets in coming years. Some organisations, however, are finding ways to not only increase their control over storage growth, but even reclaim up to six and seven figures in costs from current storage investments.

12 August 2009 | Spotlight

Critical Government Services Are Becoming Event Driven: Tibco

Whether they’re ready for it or not, in line with the new models of Citizen Centric Government, or System Centric Services, many government agencies are becoming event driven.

12 August 2009 | Spotlight

Blue Coat to Present at Government Information Forum Hong Kong

Blue Coat Systems, Inc. the technology leader in Application Delivery Networking, today announced that Director of Product Marketing, Asia-Pacific, Blue Coat Systems, Jonathan Andresen, will present “Security Today’s Public Sector Networks with Cloud Security and Layered defence Architecture” at the 6th Government Information Forum 2009. The conference will convene August 19-21, 2009, at the Grand Hyatt Hotel in Hong Kong.

10 August 2009 | Spotlight

Government enhances social analytics with SAS

Governments are increasingly aware of the importance of social analytics to build a high-quality society. Applications of social analytics can be very broad, including building a surveillance and early warning system on social issues, and understanding and predicting various aspects of citizens’ behavioral patterns in order to improve efficiency of policy implementation and maintain good citizen relationship.

29 July 2009 | Spotlight

Performance-Driven Government: Are You There Yet?

In today’s world, the performance of government agencies is measured by immediate results and outcomes – much like the private sector. This translates to greater levels of accountability and transparency. Government agencies now have to offer more choices, channels and customisation of …

20 July 2009 | Spotlight

ST Electronics: why we lead in e-govt and e-learning

Partnering with Governments for Networked Nations ST Electronics is one of Singapore’s leading ICT (Information Communication Technology) companies and e-Government solutions provider – a reputation earned by developing and customising ICT, electronics and infrastructure systems for governments worldwide.

15 July 2009 | Spotlight

The unification of information

With the Internet making the world flatter, the world has changed profoundly over the last ten years. Citizens are expecting higher information quality delivered from their Government agencies more than ever before.

9 July 2009 | Spotlight

Embarcadero: manage resources, increase efficiency

More so than ever, periods of economic contraction demand that organisations evaluate every aspect of how they operate. Typically this investigation starts by examining how an organisation can retain and sharpen their competitive edge while at the same time trimming, and sometimes drastically cutting costs. One area most organisations are re-evaluating is software resources.

1 July 2009 | Spotlight

Going Green – the Eco-Smart Way: Fuji Xerox

A green office is no longer just an indication of an organisation’s responsibility to the environment, and it is not just the IT department’s problem. The business case for a green office, in terms of reduced costs, improved efficiency and greater security controls is easy to see.

30 June 2009 | Spotlight

HP proposes a path to greener printing

Public sector organisations are often expected to take the lead in environmental sustainability. With tightening budgets and rising energy costs, green initiatives are seen as critical, if not necessary. And it is not just for branding reasons. Green initiatives can reap much desired cost savings in a challenging economic climate.

24 June 2009 | Spotlight

Open Source: The future of virtualisation

Adopting open source virtualisation to deliver greater operational flexibility, tighter server consolidation and lower deployment and operational costs.

9 June 2009 | Spotlight

How government can gain from the cloud

With cloud computing playing a major role in application delivery, enterprises are seeing it as a natural extension of virtualisation. But what have governments to gain from the cloud?

15 May 2009 | Spotlight

Bangkok University puts printing pains in the past

Bangkok University is to be found in the heart of Thailand’s capital. It was officially founded in 1962 and is the Kingdom’s oldest and largest private university. The main aim of the University is to help students reach their highest academic and practical potential. Bangkok University students are equipped with the vision, flexibility and adaptability to pursue their careers confidently in this competitive, fast changing world…

12 May 2009 | Spotlight

Modernising case management in the public sector

Today, many federal, state, and local agencies throughout the United States have installed some type of case management system. Their attempt to coordinate with other systems or centralise the information to provide a standard approach throughout a jurisdiction has not been successful due to the complexities of their existing legacy environment…

11 May 2009 | Spotlight

Building a comprehensive e-learning solution to enhance the student experience

Are you equipped with the right tools to help your students succeed? Pearson eCollege shares insights on key challenges Asian universities’ CIOs are facing this year and how they can capitalise on technology to move ahead of their peers. Report: Kelly Ng

6 May 2009 | Spotlight

How to manage the IT to BT transformation: Sun

Today, every aspect of the enterprise is increasingly embodied in the technology it uses, from process application-driven business operations to Internet-based interactions with customers and suppliers.

13 March 2009 | Spotlight

BPM, EA to be key focus for government in 2009

Business Process Management and Enterprise Architecture will be crucial enablers for public sector managers to align IT with their agency needs in 2009, according to CrimsonLogic. “Demonstrating proven effectiveness” and “Providing measurable customer satisfaction” were the two biggest challenges from feedback at this year’s Government Information Forum.

12 March 2009 | Spotlight

Buying into Service Oriented Architecture

Shopping around for the best Service Oriented Architecture (SOA) platform? You might want to check out the example of Britain‘s legendary department store, Harrods.

12 March 2009 | Spotlight

The Power of Now in Government

Today it is more critical than ever for government agencies to leverage existing assets, collect and analyse information from a variety of sources and redistribute it as quickly as possible to other organisations that need it, and provide citizens with convenient access to information and services.

12 March 2009 | Spotlight

The Future of Data Protection in the Virtual Data Centre

Storage virtualisation for the sake of storage virtualisation is just not enough these days. What businesses really need are solutions that not only provision storage more efficiently, but that can virtualise, protect, migrate, dedupe, encrypt, replicate, recover, and archive any data source in real-time via policy.

12 March 2009 | Spotlight

Leading ICT, E-government and E-learning solutions

Partnering with Governments for Networked Nations. ST Electronics is Singapore’s largest ICT (Information Communication Technology) company and one of Asia’s leaders in e-Government solutions – a reputation earned by developing and customising ICT, electronics systems and infrastructure for governments around the world.

12 March 2009 | Spotlight

Go Wireless. Go Paperless. Be Automated. Be Efficient.

Since day one, the CADI SmartSense Wireless Sensing System has been specifically designed for use in the stringent healthcare environment. CADI SmartSense empowers hospitals with clear visibility of real-time patient status and resources, helping caregivers improve patient care while optimizing hospital efficiency.

12 March 2009 | Spotlight

Consolidating clinical data

Higher quality, faster service, better outcomes, and increased patient satisfaction may sound like buzzwords, but they do represent the challenges faced by any medical facility, anywhere in the world, says Christian Reinaudo, who joined Agfa HealthCare as President in January 2008.

12 March 2009 | Spotlight

Leading the way for Continuity of Care in Singapore

A pressing need. Singapore’s population is ageing rapidly, accounting for the increased prevalence of chronic diseases such as diabetes and high blood pressure. The healthcare costs attributed to care for patients with chronic conditions are massive and are projected to rise in the years ahead.

26 February 2009 | Spotlight

Tapping new intelligence to optimise programme management in a smarter planet

The oversight, funding and administration of many government activities is typically segmented and managed through programmes. At its core, Programme Management focusses on cost-effectively fulfilling goals designed to improve citizens’ quality of life.

25 February 2009 | Spotlight

Citizen Relationship Management in action

Nanyang Technological University and the Singapore Academy of Law are reaping the benefits of CRM, by managing their valued relationships effectively and scalably. End-to-end outreach at leading Asian university. Singapore-based Nanyang Technological University (NTU) is ranked as one of the top 20 technology universities in the world…

18 February 2009 | Spotlight

Improving Citizen Services and Patient Relationships Using CRM

One concept that now transcends both commercial business and the Public Sector is the notion of customer relationship management, writes Jonathan Farmer, CRM Lead - Asia, Microsoft. For over 15 years, businesses have used Customer Relationship Management (CRM) technologies to drive competitive…

16 February 2009 | Spotlight

Managing the transition to SharePoint in Singapore

Many Singaporean government agencies are considering the move from IBM Lotus Notes to Microsoft Exchange and SharePoint because of the rich feature set of the Microsoft solutions, the strategic value of partnering with Microsoft and the high availability of IT staff trained on Microsoft technology.

13 February 2009 | Spotlight

Transforming government with SAS business analytics

Government agencies are now entering an unprecedented time of transition and scrutiny – tasked to do much more with far less. The ability to provide “smart” access to massive amounts of data is at the top of the technology agenda for agencies across the board.

4 February 2009 | Spotlight

Tax challenges in the digital age

In a profession with such a long history dating back to the ancient Egyptians, the tax sector has seen numerous changes and survived them all, says Rob Delnoij, Regional CRM solution Principal, SAP Asia Pacific & Japan.

4 February 2009 | Spotlight

E-government solutions for connected nations

ST Electronics is Singapore’s largest ICT (Information Communication Technology) systems company and one of Asia’s leaders in e-Government solutions, developing and customising ICT, electronics systems and infrastructure for governments around the world.

6 November 2008 | Spotlight

Driving value through a business process platform

The challenges facing the public sector today are greater than ever, writes Vivek Puthucode, Industry Principal, Public Sector, Australia/New Zealand, SAP Australia.

6 November 2008 | Spotlight

Next generation data centres

Pankaj Sharma, vice president, sales and marketing, Asia Pacific and Japan, explains how APC meets the challenges of cooling and powering data centres.

6 November 2008 | Spotlight

The perpetual collaboration mandate

Globalisation, ecological issues, technological impact and other modern challenges are driving the need for streamlined government collaboration, says Jeffrey Rhoda.

5 November 2008 | Spotlight

Shaping governments of the future

Leong Peng Kiong talks about pioneering new ways of building, implementing and operating e-government services.

5 November 2008 | Spotlight

Cutting edge technology is not enough

Alan Chng, Vice President - Business Imaging Solutions Group of Canon Singapore, sheds light on how the company makes service innovation a priority through the GTA.

5 November 2008 | Spotlight

Releasing the power of information

The Government Technology Awards place the spotlight on areas of innovation in Asia that are exciting to EMC, says Steven Leonard, President, EMC Asia Pacific & Japan.

31 October 2008 | Spotlight

Revolutionising the face of education

New technologies have dramatically transformed the way people teach and learn, with characteristic high-speed delivery, visually engaging and interactive content, and customised experiences.

31 October 2008 | Spotlight

Open Source Makes “Cents” for the Public Sector

Public Sector organisations all have one thing in common – they answer to the taxpayers. Government agencies are always looking for the best way to quickly deliver IT enabled services to their citizens while driving down costs. And they want a flexible subscription model so that if budgets and services are cut back then their costs go down as well. These are just two reasons why more and more Public Sector agencies are turning to Open Source. As guardians of the taxpayers money, Open Source simply makes “cents.”

31 October 2008 | Spotlight

Toshiba multifunction peripheral provides security to your business

In the recent years, the number of cyber attacks has risen tremendously. These attacks have caused many chief security officers to lose sleep. In view of these attacks, it is of utmost importance to conduct regular updates of virus patches, definitions and Operating Systems security patches. It has now become a daily affair to keep our Anti-Virus, Security software and Operating Systems patches up-to date to prevent any cyber attacks on our Information Systems.

25 August 2008 | Spotlight

Accenture appoints new Public Service head

Barcelona-based Accenture veteran to oversee company’s business serving public-sector clients.

3 May 2007 | Spotlight

Transparent, interoperable, secure: the Office Open XML file format

Oliver Bell, Regional Technology Officer, Microsoft Asia, highlights the importance of choice and compatibility in achieving the maximum benefits through effective XML data representation.

Top of page