Boosting citizen engagement and participation through innovative use of new technologies
Digital technologies are driving a radical reshaping of government and its interactions with citizens. How are social media tools being used to enhance citizen engagement in the world’s largest democracy?
Facebook experienced a 42% growth in India between February-December 2008 with 768,020 unique visitors. How can Government harness this phenomenon to allow for greater social participation and information dissemination?
The demand for transparency and accountability in the government sector has never been greater and newly empowered citizens are clamouring to be heard.
Get to grips with the principles of participation, collaboration, transparency and efficiency. Learn from a range of exciting international case studies by exploring the pros and cons of using:
- Wikis
- Blogs
- Social networking sites
- SMS
event focus
- Enabling and encouraging citizen feedback
- Is it feasible to have real-time communications?
- Interacting with digital natives – creating personalised communications for specific citizen demographics
- How can you ensure civil servants use social media in a responsible yet effective manner?
- Should government social media communications be archived?
qUICK KEY FACTS
- 75% of Asia Pacific GCIOs are on twitter
- 66% of Australian citizens have contacted government by Internet in the last year
- Among Singaporeans, Facebook is the 12th most hit website with 7.4% of the 4 million-big population registered as users
who will attend
The programme is researched and designed for:
- Corporate Communications
- Chief Information Officers
- Director Digital Engagement
- Director Generals
- Online Communications Director
- IT Directors
- Chief Technology Officers
- Head Digital Marketing
- Secretaries of IT
- Director Information Systems
- Infocomm Specialists
recent Attendees Include
- Ministry of Information, Communications & Arts, Singapore
- Ministry of Community Development, Youth & Sports, Singapore
- Youth.gov.hk
- National Sports Council, Malaysia
- Education Bureau, Hong Kong
- Singapore Police Force
- Hong Kong Polytechnic
- Leisure & Cultural Services Department, Hong Kong
- City of Seoul, Korea
- Department of Health & Ageing, Australia
- Commission on ICT, The Philippines
- National Heritage Board, Singapore
- and many more…
