Building secure citizen services
FutureGov Forum Malaysia is our 7th annual regional government conference and brings together an unrivalled international speaker line-up comprising of government thought leaders, experienced practitioners and industry experts, to deliver a balanced mix of real-life best practice case studies, expert presentations and interactive panel discussions.
Explore both the technical and strategic outcomes of adopting efficient information management strategies.
FutureGov Forum Malaysia will focus on some of the biggest questions in public sector IT.
Does your agency have the answers?
- How can I MANAGE INFORMATION OVERLOAD?
- What are the best ways to IMPROVE SERVICE DELIVERY TO CITIZENS?
- Is my DATA SECURE?
- How can I use SOCIAL MEDIA TO BETTER ENGAGE WITH CITIZENS?
Focus 2010
- Information security – stop data leakage – make mobile technologies safe – build your defences against cyber attack!
- Citizen service delivery – improve the quality of citizen services – increase citizen satisfaction – adopt a ‘no wrong door’ approach to citizen feedback
- Knowledge Management – improve data collection and sharing – better reporting allows you to see what is really going on within your organisation!
- Information explosion – use new technology tools to help Malaysia’s civil service be ‘world class’
QUICK KEY FACTS
- 50% of Malaysian government officials say that less than 25% of the services they offer are online
- One third of officials say that new initiatives are launched every two years
- 90% civil servants are concerned about information security
WHO WILL ATTEND
Researched and designed for:
- Director Generals
- Secretaries of IT
- Chief Information Officers
- IT Directors
- Chief Technology Officers
- IT Heads
- IT Executives
- Chief Executives
- Director Information Systems
- Chief Financial Officers
- Infocomm Specialists
- Enterprise Architects
- Senior IT Analysts
Past Attendees
- Inland Revenue Board Malaysia
- IMPACT
- MAMPU
- Matrade, Malaysia External Trade
- Ministry of Finance
- Ministry of Higher Education
- Ministry of Information, Communication and Culture
- Ministry of Science, Technology & Innovation
- National Institute of Public Administration
- Prime Minister’s Department
- Universiti Malaya
- and many more!
